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MS Office Forum / Outlook / General MS Outlook Questions / November 2007suddenly unable to receive
In the middle of the day yesterday, both my husband and I (from separate computers and with separate email addresses) lost the ability to receive in Outlook 2003. We can send email from Outlook, but send/receive stops and prompts for username and password. Error message states "Outlook could not connect to the incoming POP3 mail server did not accept your username and password" Email accounts setting are correct. Charter claims that the issue is not theirs. > In the middle of the day yesterday, both my husband and I (from > separate computers and with separate email addresses) lost the [quoted text clipped - 4 lines] > Email accounts setting are correct. Charter claims that the issue is > not theirs. Of course they claim it's not their problem, but they should be able to help you nonetheless. If both of your separate PCs stopped at about the same time, I highly suspect the ISP.  SignatureBrian Tillman [MVP-Outlook] > > In the middle of the day yesterday, both my husband and I (from > > separate computers and with separate email addresses) lost the [quoted text clipped - 8 lines] > you nonetheless. If both of your separate PCs stopped at about the same > time, I highly suspect the ISP. > > > In the middle of the day yesterday, both my husband and I (from > > > separate computers and with separate email addresses) lost the [quoted text clipped - 8 lines] > > you nonetheless. If both of your separate PCs stopped at about the same > > time, I highly suspect the ISP. I am in MI and I now have a solution. I reached a live person at Chater, and it turns out that they made changes to to @chartermi.net addresses. So she talked me through the new settings. Yours may be something similar. I had to change the pop to read pop.charter.net and the smtp to read smtp.charter.net. And the username, which used to be the front part of the email address only now needs to be the complete email address. |
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