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MS Office Forum / Outlook / General MS Outlook Questions / March 2008Journalling incoming Email...hmmm..just point plssss
This has to be somewhere...but I searched and didnt find it...I know I have done this and cant figure out how i did it... Here is the issue.... I use Journaling...ALOT...like FOR EVERY WORK CONTACT....anyway..Sometimes I have a case where a new email address is used for a contact whether it is theirs or an associate...I need to add that person to the journal so that all their emails get journaled too...that way when I write up something. I can just refer to my journal and bam its all there...This is not happening...I get an email in...I am assigning it the Catigory...the contact and then nothing...its not being journaled w/ that contact...so where is my hicup? HELP? How do I assign these new Emails to Journal w/ these old contacts? TIA Bud -- MSOK3 no body? -- MSOK3 If I'm understanding you question correctly you want 1 contact who might have multiple e-mail accounts to have journal tracking enabled for all the e-mail accounts they might be using/sending you mail from? You can open a contacts details from the contacts tab. where the block titled E-MAIL is at there is a small carrat to the right of it before the text entry box - when you click on that you can select to assign a second or third e-mail address to a single contact. in this case the journal will treat any incoming email from that list of 3 as something to associate to that specific contact. Hope that helps. > This has to be somewhere...but I searched and didnt find it...I know I have done this and cant figure out how i did it... > [quoted text clipped - 9 lines] > -- > MSOK3 and if there is a fourth? -- MSOK3 anybody? -- MSOK3 |
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