Microsoft Outlook Error Message

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Motorcar Mama - 18 Dec 2007 16:54 GMT

We are on a Microsoft Small Business Server network. One of my users is
getting the following message when she tries to open Outlook:

"Cannot start Microsoft Office Outlook. Unable to open the Outlook window.
The set of folders could not be opened."

Is there a fix for this? Can I just reinstall Outlook at her workstation?
If I do that, will she lose all current email data? Help!!!

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Diane Poremsky - 18 Dec 2007 17:26 GMT

did you try a new profile?

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> We are on a Microsoft Small Business Server network. One of my users is
> getting the following message when she tries to open Outlook:
[quoted text clipped - 5 lines]
> Is there a fix for this? Can I just reinstall Outlook at her workstation?
> If I do that, will she lose all current email data? Help!!!

Reply to this Message

Motorcar Mama - 18 Dec 2007 21:46 GMT

No, I did not. Will that not make her lose all of her current emails? It is
critical that she be able to retrieve them.

> did you try a new profile?
>
[quoted text clipped - 7 lines]
> > Is there a fix for this? Can I just reinstall Outlook at her workstation?
> > If I do that, will she lose all current email data? Help!!!

Reply to this Message