Saving attachment from Outlook takes long time

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bhanpura - 05 Feb 2008 15:28 GMT

Hello,

I am using Window Xp & Outlook 2003. Previously to save any attachment recd
in email was much faster & now it takes long time. If I have to save a file
in sub/ sub-folder in main folder, every time I select folder (msg on top of
outlook is "not responding"), if i wait for 30-40 sec, it select, again if I
select sub-folder same thing happens for 30-40 sec. Thanks in advance for
support & help.

Best regards,
AK

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Pat Willener - 06 Feb 2008 05:29 GMT

Depending on your account type, the attachment may still be located on
the mail server. If the connection is bad (Outlook not responding), then
it may take a long time to transfer the attachment from the mail server
to the save destination.

> Hello,
>
[quoted text clipped - 7 lines]
> Best regards,
> AK

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RC - 14 Mar 2008 15:36 GMT

I have the same problem on both my desktop and laptop. Used to work great before and now can take up to 10 minutes to save a file from an email message. I checked and the file was downloaded from the server. Just for the heck of it I went to my web mail to get a message and do a save as which does requires a download, and it is ten to twenty times faster than saving it from my hard drive.

I also tried to do a save as the same way with my office XP and it does the same thing. If I save a file from any other non Microsoft office product, it works great.

Anybody have any ideas?

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David E - 14 Mar 2008 18:01 GMT

I having the same darn problem. New computer w/ Vista is driving me crazy.
I am considering dumping the software and going back to Xp.

Biggest problem is that when I try to Open/Save (download) e-mail
attachments the 'File download' pop-ip indicates that it is download the
desired file, but it hust kepps going and going...with no success.

HELP!

> I have the same problem on both my desktop and laptop. Used to work great before and now can take up to 10 minutes to save a file from an email message. I checked and the file was downloaded from the server. Just for the heck of it I went to my web mail to get a message and do a save as which does requires a download, and it is ten to twenty times faster than saving it from my hard drive.
>
> I also tried to do a save as the same way with my office XP and it does the same thing. If I save a file from any other non Microsoft office product, it works great.
>
> Anybody have any ideas?

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RC - 14 Mar 2008 15:52 GMT

Just found why this happening on my machines. Turns out I have mapped drives. Disconnected them and it works great. Now if I just can figure out how to exclude mapped drives.

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