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MS Office Forum / Outlook / General MS Outlook Questions / March 2008

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Can't save to calendar

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Eddie - 07 Feb 2008 18:07 GMT
I have outlook 2003 sp3. I have a user who gets an error message when she
tries to save to her calendar. The error is "can not save item" She does not
have any pst files or .ost files. I tried to detect and repair, clean free
busy etc. no luch. I have also blown away her outlook and her windows
profiles with no luck. Any ideas would be great. The problem does not always
happen. It comes and goes throughout the day.
Eddie - 07 Feb 2008 18:17 GMT
More info to avoid several posts see info below

No pda or any other sync device.
Running exchange 2003 sp2

> I have outlook 2003 sp3. I have a user who gets an error message when she
> tries to save to her calendar. The error is "can not save item" She does not
> have any pst files or .ost files. I tried to detect and repair, clean free
> busy etc. no luch. I have also blown away her outlook and her windows
> profiles with no luck. Any ideas would be great. The problem does not always
> happen. It comes and goes throughout the day.
Brian Tillman - 07 Feb 2008 21:51 GMT
> I have outlook 2003 sp3. I have a user who gets an error message when
> she tries to save to her calendar. The error is "can not save item"
> She does not have any pst files or .ost files.

I take it that this is an Exchange account running without Cached Exchange
Mode, then.

> I tried to detect and
> repair, clean free busy etc. no luch. I have also blown away her
> outlook and her windows profiles with no luck. Any ideas would be
> great. The problem does not always happen. It comes and goes
> throughout the day.

Have you tried a new mail profile?  Have you asked the Exchange admins to
recreate the mailbox?
Signature

Brian Tillman [MVP-Outlook]

Diane Poremsky - 07 Feb 2008 23:45 GMT
Try starting outlook with the cleanviews switch.

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Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
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> I have outlook 2003 sp3. I have a user who gets an error message when she
> tries to save to her calendar. The error is "can not save item" She does
[quoted text clipped - 4 lines]
> always
> happen. It comes and goes throughout the day.
Muddster - 14 Mar 2008 16:21 GMT
I have just started having the same problem. I am only on SP2 and I do have a
pst file locally. This issue is intermittent, started yesterday. To my
knowledge there have been no system updates that may have affected the
Outlook instance. Another symptom is that when this happens I also cannot
open current calendar entries. It is maddening because I can't see the body
of any of the meetings I currently have - which means I can't get meeting
links or call info that isn't in the subject line.

Were any of these suggestions helpful for you? Or, did you figure out what
the issue was?

> I have outlook 2003 sp3. I have a user who gets an error message when she
> tries to save to her calendar. The error is "can not save item" She does not
> have any pst files or .ost files. I tried to detect and repair, clean free
> busy etc. no luch. I have also blown away her outlook and her windows
> profiles with no luck. Any ideas would be great. The problem does not always
> happen. It comes and goes throughout the day.

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