Forwarding Email from Inbox

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Sole Dog - 08 Feb 2008 17:39 GMT

Recently, my Outlook 2007 started failing upon manually forwarding emails to
other contacts. The email forwards, but does not show sent; instead it
leaves the forwarded message in the outbox. This occurred after a power
flicker that my UPS did not protect. How do I fix this problem and maintain
my data?

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Brian Tillman - 08 Feb 2008 18:57 GMT

> Recently, my Outlook 2007 started failing upon manually forwarding
> emails to other contacts. The email forwards, but does not show
> sent; instead it leaves the forwarded message in the outbox. This
> occurred after a power flicker that my UPS did not protect. How do I
> fix this problem and maintain my data?

With Outlook closed, locate and delete the (usually hidden) file
%AppData%\Microsoft\Outlook\yourprofilename.SRS and see if that changes
anything.

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Brian Tillman [MVP-Outlook]

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Sole Dog - 09 Feb 2008 08:14 GMT

I'm somewhat concerned about deleting a file. Additionally, I can not find
the file. I even did a *.srs search and only found this: C:\Documents and
Settings\Steve S\Application Data\Microsoft\Outlook. Do you think it would
work to just reload the software and overwrite the files without changing the
data files?

> > Recently, my Outlook 2007 started failing upon manually forwarding
> > emails to other contacts. The email forwards, but does not show
[quoted text clipped - 5 lines]
> %AppData%\Microsoft\Outlook\yourprofilename.SRS and see if that changes
> anything.

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Brian Tillman - 11 Feb 2008 14:23 GMT

> I'm somewhat concerned about deleting a file.

There's nothing to be concerned about when deleting that file or I wouldn't
have suggested it.

> Additionally, I can
> not find the file. I even did a *.srs search and only found this:
> C:\Documents and Settings\Steve S\Application Data\Microsoft\Outlook.

Then you found the file. That's exactly where I told you it would be.

> Do you think it would work to just reload the software and overwrite
> the files without changing the data files?

That's don't help. Reinstalling won't recreate that file.

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Brian Tillman [MVP-Outlook]

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Sole Dog - 09 Feb 2008 09:26 GMT

A little dumb luck, and I think I have the answer. I found that when I added
pictures to my contacts in groups on an Iphone that caused the problem. I
had to delete the contacts with pictures and add them back in manually and
then sync to the Iphone without pictures. Everything seems to be fine now.
I guess I need to report that to Apple. I wonder if anybody else has
experienced that problem?

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