With Outlook closed, run scanpst.exe (use file/folder search function). When
it's located, double-click it and follow the instructions. Browse to your PST
and run scanpst against it. If it finds errors and repairs them, run it again
(until it does a complete run through with no errors). Then try to open
Outlook again.
Let me know what happens. Good luck!

Signature
Kathleen Orland - MVP Outlook
Outlook Tips: http://www.outlook-tips.net/
http://www.howto-outlook.com/
> Hi All
> I am unable to open Outlook, this started a couple of weeks ago. I am using Window Live Mail in the meantime.
[quoted text clipped - 6 lines]
> Can anyone help me? Thanks for any suggestions.
> Ben
BenT - 11 Feb 2008 17:38 GMT
Thanks for responding, however I could not accomplish it. One of the messages was;
"The Microsoft Office Outlook 2007 Inbox Repair Tool does not recognize the file C:\program files\Microsoft Office12\scanpsst.exe. No information can be recovered."
Thanks, any more suggestions?
Ben
With Outlook closed, run scanpst.exe (use file/folder search function). When
it's located, double-click it and follow the instructions. Browse to your PST
and run scanpst against it. If it finds errors and repairs them, run it again
(until it does a complete run through with no errors). Then try to open
Outlook again.
Let me know what happens. Good luck!
--
Kathleen Orland - MVP Outlook
Outlook Tips: http://www.outlook-tips.net/
http://www.howto-outlook.com/
"BenT" wrote:
> Hi All
> I am unable to open Outlook, this started a couple of weeks ago. I am using Window Live Mail in the meantime.
> This problem was preceded with this message;
>
> "A data file did not close properly the last time it was used and is being checked for problems.
> Performance might be affected while the check is in progress."
>
> Every time I try to open Outlook I get this message and Outlook immediately shuts down.
> Can anyone help me? Thanks for any suggestions.
> Ben
>
>
>
>
>
K. Orland - 11 Feb 2008 18:22 GMT
You don't want to try to repair scanpst.exe, you want to repair your PST
file. When running a repair, you have to browse to your PST file. This is the
file you want to run the repair against.

Signature
Kathleen Orland - MVP Outlook
Outlook Tips: http://www.outlook-tips.net/
http://www.howto-outlook.com/
> Thanks for responding, however I could not accomplish it. One of the messages was;
>
[quoted text clipped - 33 lines]
> >
> >
jamesholland@gmail.com - 12 Feb 2008 16:04 GMT
On Feb 11, 11:22 am, K. Orland <KOrl...@discussions.microsoft.com>
wrote:
> You don't want to try to repair scanpst.exe, you want to repair your PST
> file. When running a repair, you have to browse to your PST file. This is the
[quoted text clipped - 36 lines]
> > > Can anyone help me? Thanks for any suggestions.
> > > Ben
And note it's scanpst.ext, not scanpsst.exe that you want to run.
I am having the same problem. Did you get your fixed? Would you please tell
me how?
thanks
Verna Joy
> Hi All
> I am unable to open Outlook, this started a couple of weeks ago. I am using Window Live Mail in the meantime.
[quoted text clipped - 6 lines]
> Can anyone help me? Thanks for any suggestions.
> Ben
Cameron Gay - 20 Feb 2008 18:15 GMT
Greetings,
I was having precisely the same problem. I tried just about everything including creating a new PST file and then exporting the old one to the new one and nothing worked.
Then I disabled Google Desktop (GD)and the problems dissapeared. Just to make sure, I re-enabled GD and the problems returned. Repeated above 5 tmes and got same result - ergo GD indexing is access the PST file.
If you don't have GD, it could be anti virus software scanning the PST file.
Hope this helps