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MS Office Forum / Outlook / General MS Outlook Questions / February 2008Junk Mail box moved itself
My Junk Email box moved itself as a sub folder to the Deleted Items folder. If I try to move it, I get an error that says this folder can't be moved. I am also afraid to empty the Deleted Items folder in fear that the Junk mail box will be deleted as well. Any suggestions? > My Junk Email box moved itself as a sub folder to the Deleted Items > folder. If I try to move it, I get an error that says this folder > can't be moved. I am also afraid to empty the Deleted Items folder > in fear that the Junk mail box will be deleted as well. Any > suggestions? Try starting Outlook once with the /resetfolders command switch.  SignatureBrian Tillman [MVP-Outlook] How do you do that? > > My Junk Email box moved itself as a sub folder to the Deleted Items > > folder. If I try to move it, I get an error that says this folder [quoted text clipped - 3 lines] > > Try starting Outlook once with the /resetfolders command switch. > How do you do that? With Outlook closed, click Start, then Run. Enter: outlook.exe /resetfolders in the Open field. Click OK. Make sure you include the space before the slash. SignatureBrian Tillman [MVP-Outlook] I tried to reset, and it didn't work. I tried to re-create the Junk E-mail but it doesn't have the same functionality as the original. Any suggestions? > > How do you do that? > [quoted text clipped - 4 lines] > in the Open field. Click OK. Make sure you include the space before the > slash. > I tried to reset, and it didn't work. I tried to re-create the Junk > E-mail but it doesn't have the same functionality as the original. > Any suggestions? Are your folders in a PST or on an Exchange server? SignatureBrian Tillman [MVP-Outlook] OK, now the junk mail box has been deleted. Is there a way to re-create it so it works the way the original one did? Should I just reinstall my Outlook? > > I tried to reset, and it didn't work. I tried to re-create the Junk > > E-mail but it doesn't have the same functionality as the original. > > Any suggestions? > > Are your folders in a PST or on an Exchange server? > OK, now the junk mail box has been deleted. Is there a way to > re-create it so it works the way the original one did? Should I just > reinstall my Outlook? And the /resetfolders command switch doesn't fix that? SignatureBrian Tillman [MVP-Outlook] Nope, it doesn't bring it back. It has been deleted. > > OK, now the junk mail box has been deleted. Is there a way to > > re-create it so it works the way the original one did? Should I just > > reinstall my Outlook? > > And the /resetfolders command switch doesn't fix that? Hey Brian, IT WORKED!!! Thanks so much!!!! > Nope, it doesn't bring it back. It has been deleted. > [quoted text clipped - 3 lines] > > > > And the /resetfolders command switch doesn't fix that? > Nope, it doesn't bring it back. It has been deleted. Have the Exchange admin restore the mainbox. SignatureBrian Tillman [MVP-Outlook] |
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