I upgraded office xp home to 2003 pro. When a new email message arrives, the
windows installer dialog box opens "preparing to install" at each new
message. How do I get rid of this dialog box. I tried a repair install with
no luck.
Did you insert the CD and let it finish the install, if yes. Then go to Add/Remove program under Control panel. Do you only have one version of Office? If not remove the old one and reinstall 2003 again.
Best Regards
Francine Otterson
L from Jersey wrote on Sun, 17 February 2008 22:44
> I upgraded office xp home to 2003 pro. When a new email message arrives, the
> windows installer dialog box opens "preparing to install" at each new
> message. How do I get rid of this dialog box. I tried a repair install with
> no luck.
--
Francine Otterson
Microsoft Outlook MVP
President, San Diego Outlook User Group
L from Jersey - 21 Feb 2008 03:32 GMT
Thans, but I completely uninstalled office xp pro 2003, then tried to
uninstall previous xp small busines although xp pro indicated it was
uninstalling all previous. Tried to uninstall earlier versions using
original cd's but got message saying "patch program not valid" Complete
upgrade reinstall of 2003 still has same issue
> Did you insert the CD and let it finish the install, if yes. Then go to Add/Remove program under Control panel. Do you only have one version of Office? If not remove the old one and reinstall 2003 again.
>
[quoted text clipped - 12 lines]
> Microsoft Outlook MVP
> President, San Diego Outlook User Group
Francine Otterson - 21 Feb 2008 20:13 GMT
You may need to go into the registry to remove it completely. Please be careful anytime you are doing anything in the registry.
Best Regards
Francine Otterson
L from Jersey wrote on Wed, 20 February 2008 22:3
> Thans, but I completely uninstalled office xp pro 2003, then tried to
> uninstall previous xp small busines although xp pro indicated it was
[quoted text clipped - 18 lines]
> > Microsoft Outlook MVP
> > President, San Diego Outlook User Group
-
Francine Otterson
Microsoft Outlook MVP
President, San Diego Outlook User Group