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MS Office Forum / Outlook / General MS Outlook Questions / March 2008Getting "Object Not Found" Error on Send/Receive
Hi I have just migrated my Outlook 2002 files to a new machine. I tried it both with ABF Outlook Backup and OutSource XP (applications which move all the Outlook files, registry entries, etc). I get slightly different results with each program: With OutSource XP, when I select Send/Receive the Outlook Progress window pops up with the errors messages: "Task 'CH - Comcast - Sending' reported error (0x8004010F) : 'The operation failed. An object could not be found.'" "Task 'CH - Comcast - Receiving' reported error (0x8004010F) : 'The operation failed. An object could not be found.'" 'CH - Comcast' is the name of the email account. When using ABF Outlook Backup, it's worse: the "object not found" error pops up as soon as I select Send/Receive (or even Send/Receive options in Tools->Options->Mail Setup). I don't even get as far as the Outlook Progress window. Anyone have any idea what might cause the "object not found" message? Thanks, Chris Your send/receive settings are most likely messed up. Close Outlook and make sure that it is no longer listed in Task Manager. Once that is done, open Windows Explorer and navigate to \documents and settings\<userid>\Application Data\Microsoft\Outlook and rename/delete the .SRS file. Restart Microsoft Outlook and redefine you send/receive settings. > Hi > [quoted text clipped - 20 lines] > Thanks, > Chris Hi Thanks for the info. I found and deleted 66(!) .SRS files. Now the OutsourceXP-migrated data behaves just like the ABF one - ie, immediate error ("The operation failed. An object could not be found.") on Send/Receive (or Tools->Options->Mail Setup->Send/Receive). How do I recreate these settings? Thanks, Chris > Your send/receive settings are most likely messed up. Close Outlook and > make sure that it is no longer listed in Task Manager. Once that is done, [quoted text clipped - 27 lines] >> Thanks, >> Chris After you delete the .SRS file, just start Outlook and press CTRL + ALT + S to bring up the send/receive dialog so you can establish what settings you want. Just so you know, if you continue to get the error after doing the above, then I would delete POP3 settings for the comcast account from Outlook, restart outlook, and then add the settings back manually. > Hi > [quoted text clipped - 39 lines] >>> Thanks, >>> Chris Hi I uninstalled Outlook, deleted the contests of C:\Documents and Settings\chris\Application Data\Microsoft\Outlook and C:\Documents and Settings\chris\Local Settings\Application Data\Microsoft\Outlook I then reinstalled, ran Windows Update, and started Outlook. It couldn't find the PST file, so I had it create a new one. Same problem as before (oject not found). Somehow, all my mail accounts still existed, despite my deleting the directories above. Are they stored in the registry? Is there any way to delete them other than through Outlook's Email Accounts? Finally, I tried CTRL + ALT + S, which again produced the "object not found" error. I deleted all my email accounts, and recreated a single account. I ran the Test option on it, and it passed. However, Send/Receive or CTRL + ALT + S produce exactly the same message as before. Thanks, Chris > After you delete the .SRS file, just start Outlook and press CTRL + ALT + > S to bring up the send/receive dialog so you can establish what settings [quoted text clipped - 47 lines] >>>> Thanks, >>>> Chris > Your send/receive settings are most likely messed up. Close Outlook and > make sure that it is no longer listed in Task Manager. Once that is done, [quoted text clipped - 27 lines] > > Thanks, > > Chris I cannot delete or rename the Outlook.srs file; which seems to be creating problems; preventing me from Sending/receiving emails in Microsoft Outlook. I am getting an error message that "another person" is using program. How can I close any programs that may by using this file. At the same time, the Outlook does not allow me to delete emails from the inbox or folders Thank you A > I cannot delete or rename the Outlook.srs file; which seems to be > creating problems; preventing me from Sending/receiving emails in > Microsoft Outlook. I am getting an error message that "another > person" is using program. > > How can I close any programs that may by using this file. Close Outlook. Use the task manager to make sure all instances of the "OUTLOOK.EXE" process are gone. You should then be able to manipulate the file. You should also be able to reboot and manipulate the file provided you do nothing to start Outlook beforehand.  SignatureBrian Tillman [MVP-Outlook] I found the solution, in case anyone runs into this problem: http://support.microsoft.com/kb/312354 > Hi > [quoted text clipped - 20 lines] > Thanks, > Chris > I found the solution, in case anyone runs into this problem: > http://support.microsoft.com/kb/312354 A new profile fixes myriad problems. SignatureBrian Tillman [MVP-Outlook]
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