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MS Office Forum / Outlook / General MS Outlook Questions / March 2008

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Perfomance Problem with Outlook 2007

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spottedmahn - 19 Feb 2008 20:09 GMT
I'm having a performance problem with Outlook 2007 running on XP SP2.

I've read the posted titled "Critical performance problem in Outlook 2007
and Vista" and I don't have any CyberLink Addins installed.

I do have the following addins installed though:
Active
MSFT Exchange Unified Messaging
MSFT Office SHarePoint Server Colleague Import Add-in
MSFT Outlook Mobile Service

Inactive
MSFT Access Outlook Add-in for Data Collection and Publishing
MSFT VBA for Outlook Addin

If I look at process explorer the thread consuming the CPU, about 50%, is
mso.dll!Ordinal6841+0x268.

Thoughts or ideas?

Thanks
Francine Otterson - 20 Feb 2008 16:55 GMT
Do you use windows desktop search. I was experiencing a number of issues, ran all the updates and fixes that I could find.  I ended up turning of the Windows Desktop search.  

Best Regards,

Francine Otterson

spottedmahn wrote on Tue, 19 February 2008 14:09
> I'm having a performance problem with Outlook 2007 running on XP SP2.
>
[quoted text clipped - 17 lines]
>
> Thanks

--
Francine Otterson
Microsoft Outlook MVP
President, San Diego Outlook User Group
spottedmahn - 20 Feb 2008 17:54 GMT
It was installed at one point but no longer.  I do run windows updates fairly
often and I should be up to date but I'll re-check to make sure.

Regards,
Mike D.

> Do you use windows desktop search. I was experiencing a number of issues, ran all the updates and fixes that I could find.  I ended up turning of the Windows Desktop search.  
>
[quoted text clipped - 29 lines]
> Microsoft Outlook MVP
> President, San Diego Outlook User Group
Eric Todor - 07 Mar 2008 15:28 GMT
I've experienced a similar problem as well.  Outlook 2007 was trying to
syncronize some SharePoint lists.  When I would look at the Send/Receive
details window, I would see an entry to Sharepoint.  I'd try to cancel the
sync but would fail all the time.  Reboot, gpupdate, recreating the outlook
profile has no effect.  I eventually, deleted the lists within Outlook,
killed Outlook and restarted and my problem went away.

Hope this helps.

--Eric Todor

> It was installed at one point but no longer.  I do run windows updates fairly
> often and I should be up to date but I'll re-check to make sure.
[quoted text clipped - 35 lines]
> > Microsoft Outlook MVP
> > President, San Diego Outlook User Group

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