'Packetizing' of attachments

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Wayne - 03 Mar 2008 17:03 GMT

I work for the State of Kansas and we're using Outlook Office 2003. I've been
experiencing a problem over the past several weeks. I will send, or forward,
an email from my home Outlook to my work. When it arrives at my work
computer, Outlook will 'packetize' it into multiple parts, i.e., [1of5],
[2of5], etc. This is a recent phenomenon - and doesn't happen when sent from
anyone else. In addition, it appends the extension '.dat' to whatever
extension the attachment has, like .pps. [1of5].dat (900kb). No one from IRT
here can give me any help. I've pored over forty+ pages (out of 407) here
and haven't had any luck with a definitive answer - anybody got an idea? I'd
like to be able to put all these 'packets' back together into one; but it
might be better to understand what is happening.

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Brian Tillman - 03 Mar 2008 19:12 GMT

> I work for the State of Kansas and we're using Outlook Office 2003.
> I've been experiencing a problem over the past several weeks. I will
> send, or forward, an email from my home Outlook to my work. When it
> arrives at my work computer, Outlook will 'packetize' it into
> multiple parts, i.e., [1of5], [2of5], etc.

Outlook simply does not do that. You must have some add-in doing it.

> I'd like to be able to put all these 'packets' back together
> into one; but it might be better to understand what is happening.

Plenty of freeware tools exist that will do that.
<http://www.google.com/search?q=%2Bfile+%2Bsplit+%2Bjoin>

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Brian Tillman [MVP-Outlook]

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Wayne - 03 Mar 2008 22:41 GMT

Thanks, Brian, for the info. The IRT guys here did tell me that it had to be
something on my home computer doing it, but I can't think of what it would
be. Nothing has been changed, that I know of, other than the iGoogle toolbar
I put on. Hmmm, this problem seemed to pop up shortly after I did that. I
may try and remove it to see if that could be the solution. Anyway, I was
hoping that it was something within Outlook that was responsible and would
allow an easy fix. I shall try the HJSplit program to see if it works.

> > I work for the State of Kansas and we're using Outlook Office 2003.
> > I've been experiencing a problem over the past several weeks. I will
[quoted text clipped - 9 lines]
> Plenty of freeware tools exist that will do that.
> <http://www.google.com/search?q=%2Bfile+%2Bsplit+%2Bjoin>

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Brian Tillman - 04 Mar 2008 13:43 GMT

> Thanks, Brian, for the info. The IRT guys here did tell me that it
> had to be something on my home computer doing it, but I can't think
[quoted text clipped - 4 lines]
> within Outlook that was responsible and would allow an easy fix. I
> shall try the HJSplit program to see if it works.

Outlook Express has that function built in. I don't see that any of the
iGoogle gadgets or the Google Toolbar itself has that option. Since iGoogle
just a way to customize your Google home page to your liking to include the
gadgets you want, I don't see how it would affect Outlook at all.

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Brian Tillman [MVP-Outlook]

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Wayne - 13 Mar 2008 14:33 GMT

Well, removing the iGoogle toolbar (and search engine default) didn't work;
and the HJSplit program didn't do the job. I'm back to square one. This is
making me insane. I can't send emails with attachments now from my Outlook
at home to my work computer because it is breaking up the attachment into
separate emails. What is more surprising, though, is that no one in this
forum has any idea what could be causing it; and the IRT guys here are as
clueless. The appending of the .dat extension is all the more confusing. As
I noted earlier, nothing that I can ascertain has changed with my home
computer - this just started up for no apparent reason. I've gone into every
nook and cranny within Outlook to see if anything was amiss and couldn't find
a thing out of the ordinary.

> > Thanks, Brian, for the info. The IRT guys here did tell me that it
> > had to be something on my home computer doing it, but I can't think
[quoted text clipped - 9 lines]
> just a way to customize your Google home page to your liking to include the
> gadgets you want, I don't see how it would affect Outlook at all.

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Brian Tillman - 13 Mar 2008 17:01 GMT

> Well, removing the iGoogle toolbar (and search engine default) didn't
> work; and the HJSplit program didn't do the job. I'm back to square
> one. This is making me insane. I can't send emails with attachments
> now from my Outlook at home to my work computer because it is
> breaking up the attachment into separate emails.

Then you have some other add-in doing it. Outlook cannot, pure and simple.

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Brian Tillman [MVP-Outlook]

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Wayne - 17 Mar 2008 15:49 GMT

OK, this morning I sent an email with about a dozen .jpg images (roughly
about 2mb total) from home to work. It arrived in three separate emails
([1/3, 2/3, 3/3]) all with the appendage '.dat' (i.e., catz Aaaah.jpg
[1_3].dat (900 KB)). I utilize a T1 connection with Cox, through a POP3
server (I think). When I send an email, a Symantic window opens and displays
the sending progress - this email was sent in three segments as I watched!
It is becoming apparent that it could be my Norton security software causing
the 'packetizing' of large emails or attachments (I can understand breaking
up a large email into segments to send, as I had set those parameters some
time ago - but the process is supposed to reassemble the 'packets' into one
email at the recipient computer; but, the attachments aren't supposed to do
that). I went online, here at work, to Symantic and emailed them the
problem; hopefully, they'll respond soon. I'm really at a loss over how this
'suddenly' started happening, unless it coincided with the most recent
automatic upgrade.

> > Well, removing the iGoogle toolbar (and search engine default) didn't
> > work; and the HJSplit program didn't do the job. I'm back to square
[quoted text clipped - 3 lines]
>
> Then you have some other add-in doing it. Outlook cannot, pure and simple.

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Brian Tillman - 17 Mar 2008 18:21 GMT

> When I send an email, a
> Symantic window opens and displays the sending progress - this email
> was sent in three segments as I watched! It is becoming apparent that
> it could be my Norton security software causing the 'packetizing' of
> large emails or attachments

I had already told you to check your add-ins. I'd never have anything from
Symantec on my PC.

> (I can understand breaking up a large
> email into segments to send, as I had set those parameters some time
> ago - but the process is supposed to reassemble the 'packets' into
> one email at the recipient computer;

Now, how can a program on your computer have any effect whatsoever of
someone else's PC? Unless that have some coprresponding joiner program,
they can't reassemble what Symantec has broken apart.

> but, the attachments aren't
> supposed to do that). I went online, here at work, to Symantic and
> emailed them the problem; hopefully, they'll respond soon. I'm
> really at a loss over how this 'suddenly' started happening, unless
> it coincided with the most recent automatic upgrade.

Just look in the options for the Symantec program(s) you have or in Control
Panel. Look in their Help. I can't believe your option will be difficult
to find.

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Brian Tillman [MVP-Outlook]

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