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MS Office Forum / Outlook / General MS Outlook Questions / March 2008

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How do I find the missing messages from emails?

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Doug O - 03 Mar 2008 21:58 GMT
I sent an email for someone and they replied.  However, there was no message  
visable.  I have had this happen before.  How do I real the email and/or
prevent this from happening in the future.
Diane Poremsky [MVP] - 03 Mar 2008 23:56 GMT
is the message missing from your inbox or is the text missing from the
message body?

Signature

Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
dailytips-subscribe-request@lists.outlooktips.net

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:
EMO-NEWSLETTER-SUBSCRIBE-REQUEST@PEACH.EASE.LSOFT.COM

** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **

> I sent an email for someone and they replied.  However, there was no
> message
> visable.  I have had this happen before.  How do I real the email and/or
> prevent this from happening in the future.
Doug O - 04 Mar 2008 00:15 GMT
The text is missing from the message body.

> is the message missing from your inbox or is the text missing from the
> message body?
[quoted text clipped - 3 lines]
> > visable.  I have had this happen before.  How do I real the email and/or
> > prevent this from happening in the future.
Doug O - 04 Mar 2008 02:16 GMT
where do I go to click to show or hide the message?

> The text is missing from the message body.
>
[quoted text clipped - 5 lines]
> > > visable.  I have had this happen before.  How do I real the email and/or
> > > prevent this from happening in the future.
VanguardLH - 04 Mar 2008 03:10 GMT
<snip>

Uffda!  Even an MVP, actually *especially* an MVP should know that
Usenet etiquette is to limit signature blocks to 4 lines.
VanguardLH - 04 Mar 2008 03:17 GMT
> I sent an email for someone and they replied.

No, you sent an email *to* someone.

> However, there was no message visable.

Where?  In the copy of the email that you sent?  Or in the reply email
that you received?

> I have had this happen before.

For how long?  Did it go away or has it been erratic behavior for
awhile?

> How do I real the email and/or prevent this from happening in the
> future.

I don't know how to "real" emails.  I know how to read them, though.
Please review your posts before clicking the Send button.  Spell
checkers do not check grammar or intent.

Are these plain-text or HTML-formatted emails?

If HTML-formatted, can you see the message (and HTML coding) by
right-clicking on the body and viewing the source?

Do you have Google Desktop installed?

WHICH version of Outlook are you using?

Is the problem solid or erratic?  Hard to tell based on your
description.

Yet tried running Outlook in its safe mode ("outlook.exe /safe")?

Yet tried rebooting into Windows' Safe Mode (with networking) and
seeing if the problem goes away?  Of course, if it is a flaky problem
then the problem may not be exhibited during your particular safe mode
Windows session.
Doug O - 04 Mar 2008 16:30 GMT
This did not help.  I am still having a problem reading the body of the
message in situations when someone responds to my email.

I am using Office 7 on Vista.

> > I sent an email for someone and they replied.
>
[quoted text clipped - 35 lines]
> then the problem may not be exhibited during your particular safe mode
> Windows session.
VanguardLH - 04 Mar 2008 18:14 GMT
> This did not help.  I am still having a problem reading the body of
> the
> message in situations when someone responds to my email.
>
> I am using Office 7 on Vista.

Office 7?  Haven't heard of that version.

So when you right-click on the e-mail (that, from what I can tell, is
someone sending you e-mail as a reply to your prior e-mail you sent
them), there is no option to View Source?  Are these plain text
e-mails then?

If the problem is only when viewing someone's replies to your e-mails,
what happens if you send yourself a test e-mail and reply to it?  Can
you read the body of your own reply?  If this works then perhaps the
problem is with whomever is replying to your e-mails.

If you do the test (send e-mail to yourself, reply to it, and receive
and read the reply), does the same problem occur when using Outlook
Express (to send, reply, and read the reply)?

"This did not work" doesn't answer the question of whether or not
Google Desktop is installed.
Diane Poremsky [MVP] - 06 Mar 2008 23:58 GMT
Is the recipient using a webmail client - hotmail/live mail or any other
browser-based acct? If so, it’s a known issue - make sure your outlook is
fully updated and use plain text when sending messages to the recipients who
you know may use webmail.

Signature

Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
dailytips-subscribe-request@lists.outlooktips.net

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:
EMO-NEWSLETTER-SUBSCRIBE-REQUEST@PEACH.EASE.LSOFT.COM

** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **

> This did not help.  I am still having a problem reading the body of the
> message in situations when someone responds to my email.
[quoted text clipped - 40 lines]
>> then the problem may not be exhibited during your particular safe mode
>> Windows session.

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