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MS Office Forum / Outlook / General MS Outlook Questions / March 2008

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outlook corrupt file-sayd to run chk disk-how??

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CConley - 05 Mar 2008 16:49 GMT
I get a message saying I have a corrupted outlook file and should run chk
disk utility.  I can't find that utility.  Is it called something else?
Brian Tillman - 05 Mar 2008 23:32 GMT
> I get a message saying I have a corrupted outlook file and should run
> chk disk utility.  I can't find that utility.  Is it called something
> else?

Two ways: 1) open My Computer, right-click on the hard drive, select
Properties, then the Tools tab, and click Check Now.  Check the
"Automatically fix file system errors" and click Start.  When you're asked
if you want to perform the operation the next time you boot, click Yes and
reboot.  2) click Start>Run and enter "chkdsk /f" (without the quotes, but
with the space) in the Open field.  Click OK.  You'll be asked if you want
to perform the check when the system boots.  Enter Y and reboot.
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Brian Tillman [MVP-Outlook]

Pat Willener - 06 Mar 2008 04:38 GMT
>> I get a message saying I have a corrupted outlook file and should run
>> chk disk utility.  I can't find that utility.  Is it called something
[quoted text clipped - 7 lines]
> with the space) in the Open field.  Click OK.  You'll be asked if you want
> to perform the check when the system boots.  Enter Y and reboot.

After this you should probably run scanpst (Start -> Programs ->
Microsoft Office -> Microsoft Office Tools -> Inbox Repair Tool). Use
the Control Panel's Mail applet to find the location of your PST file.
 
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