Outlook closes but continues to receive mail

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Bob Ianson - 05 Mar 2008 17:05 GMT

I have had the issues where Outllok 2003 says Outlook was not closed properly
but even more annoying is when I close Outlook from home and want to to check
my email via webmail, from another location. I have no email viewable via
webmail, because Outlook at home has continued to receive email even though
it's closed. How can I ensure that once Outlook closes it actually does close?

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Russ Valentine [MVP-Outlook] - 05 Mar 2008 21:11 GMT

Use Task Manager.
Better yet, determine what is keeping Outlook from exiting.
Some common reasons why Outlook will not shut down completely when you click
either the X or Exit:

1. PDA synchronization software with your PDA in the cradle.
2. WinFax Pro (especially 10.02 in Outlook 2003) - contact their support
for an alleged fix.
3. Franklin-Cover Plan Plus!
4. COM Add-ins.
5. Mail reminder add-ins that keep a stub of Outlook open in the background
to check for new mail and fire reminders.
6. Anti-virus/firewall programs that are set to scan incoming and outgoing
mail.

Signature

Russ Valentine
[MVP-Outlook]

>I have had the issues where Outllok 2003 says Outlook was not closed
>properly
[quoted text clipped - 5 lines]
> it's closed. How can I ensure that once Outlook closes it actually does
> close?

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