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MS Office Forum / Outlook / General MS Outlook Questions / March 2008

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Outlook (2003) Window closes when I close an email - why?

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SallyD - 06 Mar 2008 14:16 GMT
My PC had to be re-configured and all my settings were lost.  I now have a
problem with Outlook (2003) as whenever I close an email the whole Outlook
window shuts.  It's obviously a rogue setting somehwere but I don't know
where to look anymore, and it's really annoying to have to keep re-opening
Outlook.

Also, it used to display a small envelope icon in the bottom toolbar when
new mail came in - this has vanished now as well.

Can anyone help please?
Brian Tillman - 07 Mar 2008 01:49 GMT
> My PC had to be re-configured and all my settings were lost.  I now
> have a problem with Outlook (2003) as whenever I close an email the
> whole Outlook window shuts.  It's obviously a rogue setting somehwere
> but I don't know where to look anymore, and it's really annoying to
> have to keep re-opening Outlook.

Right-click the Outlook icon in the system tray and uncheck Hide When
Minimized, if it's checked.

> Also, it used to display a small envelope icon in the bottom toolbar
> when new mail came in - this has vanished now as well.

Click Tools>Options>E-mail Options>Advanced E-mail Options and make sure
"Show an envelope icon in the notification area" is checked.
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Brian Tillman [MVP-Outlook]

 
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