Hard to say from the info provided. A thing in mind to check if that an
outdated version of Google Desktop Search isn't installed. That version
caused msg-files not to open. It did this without returning any errors
though.
See http://www.msoutlook.info/question/64

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Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
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> Hi,
>
[quoted text clipped - 5 lines]
> the file?
> ???