SMTP error with Outlook 2007

Thread view:

Enable EMail Alerts

Start New Thread

Thread rating:

mobrien - 07 Mar 2008 18:43 GMT

I am having issues sending email via Outlook 2007. I am currently able to
send and receive email with my ISP, and a third party email. I have been
told that I can setup Outlook to send and receive my company email as well.
I can receive email on this address, but I cannot send.

What I get is this error message:
Task 'Perfect FHA - Sending' reported error (0x80042109) : 'Outlook cannot
connect to your outgoing (SMTP) e-mail server. If you continue to receive
this message, contact your server administrator or Internet service provider
(ISP).'

I have used telnet to mail.server.com and connected on ports 25 and 110
I have used telnet to smtp.isp.net and connected on ports 25 and 110.

My ISP says that they do not block any ports.

Incoming and Outgoing servers are the same for the email I am having issues
with.

Reply to this Message

Diane Poremsky [MVP] - 07 Mar 2008 23:12 GMT

While the isp may not block ports, they may also require all smtp
connections through their system. Or the company SMTP server name is wrong.
Did you confirm it with your admin that both pop3 and smtp use the same
server?

Signature

Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
dailytips-subscribe-request@lists.outlooktips.net

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:
EMO-NEWSLETTER-SUBSCRIBE-REQUEST@PEACH.EASE.LSOFT.COM

** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **

> I am having issues sending email via Outlook 2007. I am currently able to
> send and receive email with my ISP, and a third party email. I have been
[quoted text clipped - 17 lines]
> issues
> with.

Reply to this Message

mobrien - 09 Mar 2008 15:31 GMT

Yes, I have confirmed that. What would the ISP require of all smtp
connections through their system?

> While the isp may not block ports, they may also require all smtp
> connections through their system. Or the company SMTP server name is wrong.
[quoted text clipped - 22 lines]
> > issues
> > with.

Reply to this Message

Kevin Young - 09 Mar 2008 21:14 GMT

> Yes, I have confirmed that. What would the ISP require of all smtp
> connections through their system?

Make sure your authentication settings and encryption type if any is set
right according to your companies SMTP servers requirements.

Forcing users to go out through the ISP's SMTP server gives the ISP some
control over potential Spammers using their network.

Reply to this Message

jose D - 10 Mar 2008 14:53 GMT

> I am having issues sendingemailviaOutlook2007. I am currently able tosendand receiveemailwith my ISP, and a third partyemail. I have been
> told that I can setupOutlooktosendand receive my companyemailas well.
[quoted text clipped - 13 lines]
> Incoming and Outgoing servers are the same for theemailI am having issues
> with.

Hello,

I also have the same problem: receive but not sed in Outlook 2007.
more strange is tha i have two machines conected to the same router.
one can send the other cannot send any gmail acount, but can send my
work acount. it seams that the machine block the door.
if you have fnd the solutuion can you tell me?
thanks in advance
jose

Reply to this Message

Rate this thread: