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MS Office Forum / Outlook / General MS Outlook Questions / March 2008

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outlook 2007 crash

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CarlosC - 07 Mar 2008 19:51 GMT
I installed Outlook 2007 enterprise in a Vista Ultimate, but when I try to
start Outlook it is not starting. In the Event viewer I have the following
error message:

Faulting application OUTLOOK.EXE, version 12.0.6212.1000, time stamp
0x46e03e45, faulting module ntdll.dll, version 6.0.6000.16386, time stamp
0x4549bdc9, exception code 0x80000003, fault offset 0x00042ea8, process id
0xfc0, application start time 0x01c88088a91ccc06.

I can't find a solution to this problem. Please if someone knows a possible
solution...
I have already tried reinstalling and still the same.

Best regards
Carlos
Brian Tillman - 07 Mar 2008 21:12 GMT
> I installed Outlook 2007 enterprise in a Vista Ultimate, but when I
> try to start Outlook it is not starting. In the Event viewer I have
> the following error message:

Did you create a new mail profile?
Signature

Brian Tillman [MVP-Outlook]

CarlosC - 07 Mar 2008 22:11 GMT
Outlook not even starts. I'm getting a message that reads:

Microsoft Office Outlook has stopped working.

Regards
Carlos

> > I installed Outlook 2007 enterprise in a Vista Ultimate, but when I
> > try to start Outlook it is not starting. In the Event viewer I have
> > the following error message:
>
> Did you create a new mail profile?
Milly Staples [MVP - Outlook] - 07 Mar 2008 22:56 GMT
So, when you create a new mail profile using Control Panel->mail icon->profiles, and then start Outlook, you get the same issue??

Signature

Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.  All
unsolicited mail sent to my personal account will be deleted without
reading.  

After furious head scratching, CarlosC asked:

| Outlook not even starts. I'm getting a message that reads:
|
[quoted text clipped - 10 lines]
|| --
|| Brian Tillman [MVP-Outlook]
CarlosC - 07 Mar 2008 23:11 GMT
Yes, still not been able to start Outlook. I'm out of options. :(

Regards

> So, when you create a new mail profile using Control Panel->mail icon->profiles, and then start Outlook, you get the same issue??
>
[quoted text clipped - 12 lines]
> || --
> || Brian Tillman [MVP-Outlook]
Milly Staples [MVP - Outlook] - 08 Mar 2008 21:09 GMT
Have you tried starting in Safe mode?  start->run->outlook.exe /safe (Notice the space after the .exe and before the /)

Signature

Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.  All
unsolicited mail sent to my personal account will be deleted without
reading.  

After furious head scratching, CarlosC asked:

| Yes, still not been able to start Outlook. I'm out of options. :(
|
[quoted text clipped - 26 lines]
|||| --
|||| Brian Tillman [MVP-Outlook]
CarlosC - 10 Mar 2008 02:04 GMT
Yes, already tried to start in safe mode, same result.
No more ideas.

Regards

> Have you tried starting in Safe mode?  start->run->outlook.exe /safe (Notice the space after the .exe and before the /)
>
[quoted text clipped - 28 lines]
> |||| --
> |||| Brian Tillman [MVP-Outlook]
 
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