Outlook 2003, can not send email with ATT DSL

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CnK - 09 Mar 2008 07:36 GMT

I have moved and changed from Comcast cable to ATT DSL and I receive email
but i can not send. I am using outlook 2003 with sp2 on HP running Vista.
Prior to the move no problems with outlook.

thanks for any help

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Kevin Young - 09 Mar 2008 07:57 GMT

> I have moved and changed from Comcast cable to ATT DSL and I receive email
> but i can not send. I am using outlook 2003 with sp2 on HP running Vista.
> Prior to the move no problems with outlook.
>
> thanks for any help

Sounds like you may need to point your smtp server to ATT. I'm not
familiar with their service but they appear to have a help page here:
<http://helpme.att.net/article.php?item=10918>

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CnK - 09 Mar 2008 08:45 GMT

I spoke with ATT and they provided smtp.att.yahoo.com and suggested changing
the outgoing port to 465. This did not fix the problem

thanks

> > I have moved and changed from Comcast cable to ATT DSL and I receive email
> > but i can not send. I am using outlook 2003 with sp2 on HP running Vista.
[quoted text clipped - 5 lines]
> familiar with their service but they appear to have a help page here:
> <http://helpme.att.net/article.php?item=10918>

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N. Miller - 09 Mar 2008 16:17 GMT

>>> I have moved and changed from Comcast cable to ATT DSL and I receive email
>>> but i can not send. I am using outlook 2003 with sp2 on HP running Vista.
>>> Prior to the move no problems with outlook.
>>>
>>> thanks for any help

>> Sounds like you may need to point your smtp server to ATT. I'm not
>> familiar with their service but they appear to have a help page here:
>> <http://helpme.att.net/article.php?item=10918>

> I spoke with ATT and they provided smtp.att.yahoo.com and suggested changing
> the outgoing port to 465. This did not fix the problem

Thank you for that clarification. There are actually three AT&T DSL
services, and you really should specify which of them you have (yeah, I
know, most won't know of the two others than the one they have).

For at&t Yahoo! HSI (which is your version) the help link posted by Kevin
Young has most of the information you need. Additionally, you need to check
here:

http://helpme.att.net/article.php?item=2035

Note that you must use your full email address, and check the "My outgoing
server (SMTP) requires authentication" box.

One of the versions of Outlook (I don't recall if it is 2003, or another
year) has a bug in the SSL routine, and requires the latest Service Pack to
function properly.

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Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum

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