 |
 | Home | Contact Us | FAQ | Search & Site Map | Link to Us |
 | Sign In | Join | Other 45 Sites in Network |
| HomeDiscussionsAccessExcelInfoPathOutlookPowerPointPublisherWordDirectoryUser Groups Related Topics Outlook ExpressInternet ExplorerWindowsMS Server ProductsMore Topics ... |
MS Office Forum / Outlook / General MS Outlook Questions / March 2008Send & Receive
I am troubled....Recently both Outlook and Express have decided not to play ball, I have configured my profile/account properly, I have tried deleting and re-configuring several times, I have tested Telnet which returns good results, it appears that everything is working ok but I am unable to download/receive any mail. I have a desktop also which does receive mail, the setting are identical and I have checked and treble checked them. Something weird is going on....Any ideas anybody because I am baffled? Cheers, Jim Hard to say without any configuration information or error messages that you get returned. If you have a virus scanner that integrates with Outlook or does mail protocol scanning, disable this integration and try again.  SignatureRobert Sparnaaij [MVP-Outlook] Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/ Outlook FAQ, HowTo, Downloads, Add-Ins and more http://www.msoutlook.info/ Real World Questions, Real World Answers ----- > I am troubled....Recently both Outlook and Express have decided not to > play [quoted text clipped - 8 lines] > Cheers, > Jim Thanks for the prompt reply Roady but been there done that and the fact is I don't get any error messages, I run Zone Alarm and AVG on both machines and both are configured the same, like I said I have checker both pop3 & smtp ports and they are open, it's really strange because everything appears to function but no mail gets through. > Hard to say without any configuration information or error messages that you > get returned. [quoted text clipped - 13 lines] > > Cheers, > > Jim It's a great time to turn on logging then to see what is going on during the send/receive process. Note that for POP3 accounts you'll need to enable "leave a copy on the server for x days" if you want to download your emails to multiple machines. You still failed to mention your Outlook version. FWIW; both ZoneAlarm and AVG are applications I personally avoid as they tend to cripple more than they offer solutions for. SignatureRobert Sparnaaij [MVP-Outlook] Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/ Outlook FAQ, HowTo, Downloads, Add-Ins and more http://www.msoutlook.info/ Real World Questions, Real World Answers ----- > Thanks for the prompt reply Roady but been there done that and the fact is > I [quoted text clipped - 25 lines] >> > Cheers, >> > Jim I have Outlook 2003 SP3. I have leave a copy enabled. I agree with you about Zone & AVG but am loathed to leave my security to XP and if not AVG as a virus checker; what?? As for logging? You got me there....do I need a checked shirt and axe for that :-) > It's a great time to turn on logging then to see what is going on during the > send/receive process. Note that for POP3 accounts you'll need to enable [quoted text clipped - 34 lines] > >> > Cheers, > >> > Jim For info about enabling logging see; http://support.microsoft.com/kb/300479 http://office.microsoft.com/en-us/outlook/HA011742661033.aspx The checked shirt and axe might be a good idea too; it will get you from behind the computer ;-) I've never had issues with only running the XP firewall but I have to mention that I was also behind a router. If you are as well, you should be fine with only the XP firewall. You wouldn't directly need protection for outgoing ports on a home PC as it means you would have been infected with something already ;-) As for the virus scanner; I personally like McAfee VirusScan Enterprise. I'm not sure if their consumer products are of a similar level. NOD32 is also a good product and I have positive experiences with using that in home configurations. SignatureRobert Sparnaaij [MVP-Outlook] Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/ Outlook FAQ, HowTo, Downloads, Add-Ins and more http://www.msoutlook.info/ Real World Questions, Real World Answers ----- > I have Outlook 2003 SP3. > [quoted text clipped - 50 lines] >> >> > Cheers, >> >> > Jim Ok I found and have started logging, I also found where it hides the file and have looked at it but it doesn't help me, looking closely at the entries nothing stands out as wrong, it all looks ok, but the truth is I don't really understand most of it. I can attach a copy if you think it will help. > It's a great time to turn on logging then to see what is going on during the > send/receive process. Note that for POP3 accounts you'll need to enable [quoted text clipped - 34 lines] > >> > Cheers, > >> > Jim
|
Reply to this Message |
 Sign In
 Join
 My Latest Posts My Monitored Threads My Blog My Photo Gallery My Profile My Homepage Start New Thread Enable EMail Alerts Rate this Thread
|
©2008 Advenet LLC Privacy Policy - Terms of Use
This website includes both content owned or controlled by Advenet as well as content owned or controlled by third parties.