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MS Office Forum / Outlook / General MS Outlook Questions / March 2008

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Outlook sent items missing

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IainA - 10 Mar 2008 15:18 GMT
I've noticed that all my Sent Items for the month of February 2008 are
missing. I have items for March 2008 and for January 2008 and earlier.
Any idea what has happened to them and, more important, how I can get them
back.
Many thanks.
Roady [MVP] - 10 Mar 2008 17:24 GMT
Could they be archived? Check your AutoArchive settings.

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Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
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Real World Questions, Real World Answers

-----

> I've noticed that all my Sent Items for the month of February 2008 are
> missing. I have items for March 2008 and for January 2008 and earlier.
> Any idea what has happened to them and, more important, how I can get them
> back.
> Many thanks.
IainA - 10 Mar 2008 22:17 GMT
Thanks very much for the quick reply. I have auto archive switched on, but it
is set to remove Sent items over six months old. It contains items from
August 2007 and older, but nothing from February 2008.

> Could they be archived? Check your AutoArchive settings.
>
[quoted text clipped - 3 lines]
> > back.
> > Many thanks.
charlesmbucket@gmail.com - 14 Mar 2008 06:01 GMT
> Thanks very much for the quick reply. I have auto archive switched on, but it
> is set to remove Sent items over six months old. It contains items from
[quoted text clipped - 20 lines]
>
> - Show quoted text -

I too am experiencing this problem as well as another person at my
work.  Exactly the same, hers started yesterday and mine this
morning.  The email makes it to the recipient no problems but it
doesn't make it to the sent items folder.  Both machines started
suffering within a day or two...  Neither have autoarchive set.  My
sent items folder is relatively small, hers over a gig.  Both of us
are running the Outlook Connector (olconn2.exe) as our company uses
Lotus notes and we run Outlook over the top.
Interesting to see the occassional older thread with people
experiencing the same problem, just can't seem to nail a solution.
charlesmbucket@gmail.com - 16 Mar 2008 04:31 GMT
On Mar 13, 10:01 pm, charlesmbuc...@gmail.com wrote:

> > Thanks very much for the quick reply. I have auto archive switched on, but it
> > is set to remove Sent items over six months old. It contains items from
[quoted text clipped - 33 lines]
>
> - Show quoted text -

OK, I think I have it figured out:
After many hours of uninstalling and reinstalling office 2003 and
screwing around try this simple one minute fix:
Run regedit and do a search for 'savesent' text.  You may turn up
several occurences but one of them is in a folder called
'preferences'.
Change this value from a '0' to a '1' and the problem is solved, at
least on the three machines that experienced the problem here.

Anyway,

Chris
Brian Tillman - 17 Mar 2008 15:08 GMT
> OK, I think I have it figured out:
> After many hours of uninstalling and reinstalling office 2003 and
[quoted text clipped - 4 lines]
> Change this value from a '0' to a '1' and the problem is solved, at
> least on the three machines that experienced the problem here.

That registry entry is more simply controlled in Outlook by clicking
Tools>Options>E-mail Options and checking the box labeled "Save copies of
messages in Sent Items folder".  And how does what you describe bring back
any of the missing items?
Signature

Brian Tillman [MVP-Outlook]


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