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MS Office Forum / Outlook / General MS Outlook Questions / March 2008

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How to launch Outlook 2003

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Tony - 10 Mar 2008 18:15 GMT
Outlook 2003 has stopped opening. Nothing happens when I click on the desktop
icon and it won't launch when I right click and hit 'open'. It also won't
open from the programme files. The last time I was in outlook I kept getting
send/receive errors and asked for my password.
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Tony

K. Orland - 10 Mar 2008 18:37 GMT
If you use the task manager, do you see outlook.exe running in processes?

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Kathleen Orland - MVP Outlook
Outlook Tips: http://www.outlook-tips.net/ 
http://www.howto-outlook.com/

> Outlook 2003 has stopped opening. Nothing happens when I click on the desktop
> icon and it won't launch when I right click and hit 'open'. It also won't
> open from the programme files. The last time I was in outlook I kept getting
> send/receive errors and asked for my password.
Tony - 10 Mar 2008 18:48 GMT
Yes, it is running.
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Tony

> If you use the task manager, do you see outlook.exe running in processes?
>
> > Outlook 2003 has stopped opening. Nothing happens when I click on the desktop
> > icon and it won't launch when I right click and hit 'open'. It also won't
> > open from the programme files. The last time I was in outlook I kept getting
> > send/receive errors and asked for my password.
K. Orland - 10 Mar 2008 19:16 GMT
If you arrange the processes by name, are there multiple instances of Outlook
running?

If so, kill the processes. If there is only one running but Outlook hasn't
opened, end the task.

Here are some tips for why Outlook may not open:

http://www.howto-outlook.com/faq/outlookdoesntstart.htm  

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Kathleen Orland - MVP Outlook
Outlook Tips: http://www.outlook-tips.net/ 
http://www.howto-outlook.com/

> Yes, it is running.
>
[quoted text clipped - 4 lines]
> > > open from the programme files. The last time I was in outlook I kept getting
> > > send/receive errors and asked for my password.
Tony - 10 Mar 2008 20:33 GMT
There's only one Outlook process in Task Manager. Do I cancel/erase it?  I
tried the actions on the web site you gave but nothing worked.
Signature

Tony

> If you arrange the processes by name, are there multiple instances of Outlook
> running?
[quoted text clipped - 14 lines]
> > > > open from the programme files. The last time I was in outlook I kept getting
> > > > send/receive errors and asked for my password.
K. Orland - 10 Mar 2008 21:38 GMT
Yes, you have to end the task. None of the methods described on the website
will work if there are any instances of Outlook running in the task manager.
Outlook has to be closed.

Signature

Kathleen Orland - MVP Outlook
Outlook Tips: http://www.outlook-tips.net/ 
http://www.howto-outlook.com/

> There's only one Outlook process in Task Manager. Do I cancel/erase it?  I
> tried the actions on the web site you gave but nothing worked.
[quoted text clipped - 17 lines]
> > > > > open from the programme files. The last time I was in outlook I kept getting
> > > > > send/receive errors and asked for my password.
VanguardLH - 11 Mar 2008 09:11 GMT
> There's only one Outlook process in Task Manager. Do I cancel/erase
> it?  I
> tried the actions on the web site you gave but nothing worked.

Besides killing all instances of outlook.exe, also kill all instances
of winword.exe (which gets loaded if you opted to use Word as the
e-mail editor).  Else, do a reboot.
 
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