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MS Office Forum / Outlook / General MS Outlook Questions / March 2008Outgoing Attachments
My outlook seems to be attaching documents by itself..in particular one jepg file at times when I am sending emails with attachments. However when i look in my sent box it does not show up but the receiver gets the attachment!!..Please help...my virus software is up to date..so maybe its a set-up problem. What is the name of the attachment? Is that file on your computer? Could it be an image that also is in your signature?  SignatureRobert Sparnaaij [MVP-Outlook] Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/ Outlook FAQ, HowTo, Downloads, Add-Ins and more http://www.msoutlook.info/ Real World Questions, Real World Answers ----- > My outlook seems to be attaching documents by itself..in particular one > jepg [quoted text clipped - 4 lines] > a > set-up problem. > My outlook seems to be attaching documents by itself..in particular > one jepg [quoted text clipped - 4 lines] > maybe its a > set-up problem. Are you using Exchange as your mail server? If so, your company probably decided to place a disclaimer on outbound e-mails for their legal protection against malicious or ignorant employees sending infected attachments. Do you have your outbound e-mail scanned by anti-virus software? If so, some AV programs will "verify" that the e-mail was not infected by adding something to the e-mail that the recipient will see. It is a stupid idea since even malicious senders can pretend their infected e-mails are okay. It is stupid because no one is going to believe an appended statement claiming that an e-mail is not infected. Did you configure Outlook to add a signature to your outbound e-mails? If so, is there any part of your signature that is not just text? Roady (MPV) / VanguardLH YES! My signature has my business logo in it...and the jepg file that keeps attaching itself is a scanned copy of my company letterhead (yes not very secure I know!) which the logo is a part of. How do I stop this? Many Thanks! > > My outlook seems to be attaching documents by itself..in particular > > one jepg [quoted text clipped - 19 lines] > Did you configure Outlook to add a signature to your outbound e-mails? > If so, is there any part of your signature that is not just text? Well, seems like you've found it then; Outlook doesn't do this automatically but it does this because you've added that picture to your signature. You cannot send a picture in your signature and expect it to show up at the receiver without Outlook having it attached to the message. Or am I missing some info here? SignatureRobert Sparnaaij [MVP-Outlook] Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/ Outlook FAQ, HowTo, Downloads, Add-Ins and more http://www.msoutlook.info/ Real World Questions, Real World Answers ----- > Roady (MPV) / VanguardLH > [quoted text clipped - 30 lines] >> Did you configure Outlook to add a signature to your outbound e-mails? >> If so, is there any part of your signature that is not just text? Sorry I didnt make something clear...the image in the signiture is a separate file and has only the logo...my signature comes out fine on the other end but with the mail there is another attachment which is the letterhead with more writings and details etc. The image in the signature is only a part of the jepg that gets attached by itself. When i added the logo to the signature it was a separate image all together. I hope I am making sense. > Well, seems like you've found it then; Outlook doesn't do this automatically > but it does this because you've added that picture to your signature. You [quoted text clipped - 36 lines] > >> Did you configure Outlook to add a signature to your outbound e-mails? > >> If so, is there any part of your signature that is not just text? > Roady (MPV) / VanguardLH > [quoted text clipped - 5 lines] > > How do I stop this? Edit your signature to remove the image. Is the attached image file a problem for your customers? It should be an embedded image which means your customers will see it even if they have an option to block external images. If, however, you have a link to the image then your recipients will probably see a red X (but then there would be no attachment for a linked image). Sorry I wasnt quite clear...the image in the signature is a separate file and has only the logo...my signature comes out fine on the other end but with the mail there is another attachment which is the letterhead with more writings and details etc. The image in the signature is only a part of the jepg that gets attached by itself. When i added the logo to the signature it was a separate image all together. I hope I am making sense. > > Roady (MPV) / VanguardLH > > [quoted text clipped - 12 lines] > recipients will probably see a red X (but then there would be no > attachment for a linked image). >>> YES! My signature has my business logo in it...and the jepg >>> file that keeps attaching itself is a scanned copy of my [quoted text clipped - 21 lines] > signature it > was a separate image all together. I hope I am making sense. When you started this discussion, you said there was ONE attachment which was the JPEG file. Now you are saying there is more than one attachment. So how many are there? What filetypes are those multiple attachments? What are ALL the attachments that the recipient sees on your e-mails that they receive? Is the recipient perhaps seeing a winmail.dat attached to your e-mails? If so, stop sending in RTF (Rich-Text Format) and instead use plain-text or HTML to format your outbound e-mails. Yes there is only one jpg file that keeps attaching itself...however earlier you asked me whether a image on my signature was that what was attaching? so no the image in my signature is not...but a different image all together however the image in my signature and part of a the jepg that keeps attaching itself. The point was trying to make earlier on was that the jepg that keeps attaching itself is not the same one as the jepg in the signature however a portion of the attached jepg is same one in the signature. Can this be causing the problem as earlier suggested or is there another problem. Sorry I not very IT savvy! > When you started this discussion, you said there was ONE attachment > which was the JPEG file. Now you are saying there is more than one [quoted text clipped - 5 lines] > e-mails? If so, stop sending in RTF (Rich-Text Format) and instead > use plain-text or HTML to format your outbound e-mails. > Yes there is only one jpg file that keeps attaching itself...however > earlier [quoted text clipped - 13 lines] > problem. Sorry I > not very IT savvy! From my prior post: Are you using Exchange as your mail server? If so, your company probably decided to place a disclaimer on outbound e-mails for their legal protection against malicious or ignorant employees sending infected attachments. You did not answer whether or not you are using Exchange as your e-mail server. Are you? Is this problem occurring at work or when using your company's e-mail server? When you look at your copy of your sent e-mail in the Sent Items folder, and from what I've read in your posts, you do NOT see the extra image content. It is only your recipient that sees the extra content. So it appears that something upstream from Outlook to your mail server or maybe at the recipient's end is adding the extra content. If you are not running any security software that interrogates your outbound e-mail traffic (anti-virus, anti-spam, censorware, etc.) on your host then you'll have to talk with whomever is the admin for whoever you are using for your e-mail provider. I am a small business owner...and the email address is only one so I dont think there is an exchange server. The signature I have created only has my details and I do not think I have a disclaimer in my outlook. > > Yes there is only one jpg file that keeps attaching itself...however > > earlier [quoted text clipped - 34 lines] > censorware, etc.) on your host then you'll have to talk with whomever > is the admin for whoever you are using for your e-mail provider. >I am a small business owner...and the email address is only one so I >dont > think there is an exchange server. The signature I have created only > has my > details and I do not think I have a disclaimer in my outlook. So in the e-mail account defined in Outlook, are you connecting to an SMTP mail host? Is it for a typical e-mail provider or are you using an account at some webhost provider where you also have your web site located? What happens when you send yourself a test e-mail? Send an e-mail as you would normally but addressed to yourself. Basically you are sending an e-mail using Outlook to your e-mail account which gets delivered to your e-mail account. Then use the webmail interface to your e-mail account to look at the content of that test message. It is possible that an e-mail provider that sees you sending e-mail from and to your own account will handle it differently so it would be better to send the test e-mail from your normal account to some temporary other e-mail account, like to Hotmail, Yahoo, etc., so you change the send and receive domains. It is an SMTP host and its with an local internet service provider. When I sent a test message to my hotmail account. I got 2 attachments one ..the jepg logo in my signature and the other jepg that keeps attaching it self. Yet I dont know where it is attaching from... > >I am a small business owner...and the email address is only one so I > >dont [quoted text clipped - 17 lines] > temporary other e-mail account, like to Hotmail, Yahoo, etc., so you > change the send and receive domains. > It is an SMTP host and its with an local internet service provider. > When I [quoted text clipped - 3 lines] > self. Yet I > dont know where it is attaching from... Have you yet tried: - Start Outlook in its safe mode ("outlook.exe /safe")? That will NOT load any plug-ins that you installed in Outlook. If the problem disappears, you have a plug-in that is altering the content of your outbound e-mails. - Start Windows in its safe mode (with networking). If sending an e-mail in Windows safe mode doesn't have the problematic attachment then something you load on Windows startup is altering your outbound e-mails. - Disable e-mail scanning in your anti-virus software (and anything else that interrogates your e-mails, like anti-spam programs), and test again. > It is an SMTP host and its with an local internet service provider. > When I sent a test message to my hotmail account. I got 2 attachments > one ..the jepg logo in my signature and the other jepg that keeps > attaching it self. Yet I dont know where it is attaching from... Are you using Word as your mail editor? I don't see anywhere that you've mentioned your Outlook version. I'm thinking that your Word template contains the extra image. SignatureBrian Tillman [MVP-Outlook]
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