With that amount of info provided I can understand your ISP.

Signature
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
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Real World Questions, Real World Answers
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> links will not open from the body of the message. I'm running XP with
> cable.
> My internet provider is unhelpful.