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MS Office Forum / Outlook / General MS Outlook Questions / March 2008

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Recipients not able to open attachments in Outlook

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Diannascats - 11 Mar 2008 18:30 GMT
Hi Vanguard,

My problem was marked as "answered" so I need to start a new thread.  I am
using Office 2003 Small Business Edition, operating system is XP
Professional.  I ran Outlook in Safe Mode and sent attachment to myself and
was able to open it okay.  But my sister in another state (uses AOL) cannot
open it and a friend using her local cable co. in another state can't, either.

Under Add-In Manager there were two boxes checked:  "Exchange Extensions
property pges," and Fax Server Extension."  But, there was an option to
"install" them so I don't think they're functional.  Those were the only
add-ons mentioned.

Thank you for the info on how to get to them!
Diane Poremsky [MVP] - 11 Mar 2008 18:38 GMT
You can reply to messages marked Answered - that designation is just to help
people searching for posts with answers or for posts that haven't been
answered.

What is listed under the COM Add-ins button?
What message format are you using? DO NOT use RTF. If you use plain text can
your friends open the attachment?

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Diane Poremsky [MVP - Outlook]
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> Hi Vanguard,
>
[quoted text clipped - 13 lines]
>
> Thank you for the info on how to get to them!
Diannascats - 11 Mar 2008 20:10 GMT
SORRY!  Now there are two threads going for me.  I apologize.  Uner COM
Add-Ins there was the sub "Add-Ins Available:  Qurb Outlook Add-In."  I don't
know what "qurb" means but I don't think it's functional since "available"
was highlighted.  I use HTML for email.

> You can reply to messages marked Answered - that designation is just to help
> people searching for posts with answers or for posts that haven't been
[quoted text clipped - 21 lines]
> >
> > Thank you for the info on how to get to them!
 
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