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MS Office Forum / Outlook / General MS Outlook Questions / May 2008Can't open attachments in saved emails with outlook 2007
Hi, I used to save my important emails in my desktop, so I have easy access to them, since I migrated to outlook 2007 I can't open the attachments in these emails. Does any one knows if this is bug? or if it is a know issue?. The message I get makes no sense "The operation failed. An object could not be found". More important is that when I downgrade to 2003, It started to work again. Thanks and Best regards, Luis Aguilar Hi, I am having exactly the same problem as you and I can't find out how to recify it. It's realy annoying me. I have checked in the Trust Center in Outlook to see if everything was allowed but it's all ok. It only happens on mail that I receive and have saved in, outgoing mail I have saved with attachments I can open no problem and also when I receive an email in with an attachment I can open them too. So please can someone help both Luis and myself. Thanks > Hi, > [quoted text clipped - 8 lines] > Thanks and Best regards, > Luis Aguilar Hi Luis, I have solved my problem. Went to Tools/Trust Center/Add ons, at the bottom there is a blue arrow clicked on this and then pressed up. It brought me up a list of 4 items. I turned them all off (unticked them) and then tried my emails again. The attachments opened. Then it was trial and error which one was blocked it, turned them off & on in turn see which one prevented it. Ended up it was the Symantec Antivirus Protection one. Hopefully this will help you out too. > Hi, > [quoted text clipped - 19 lines] > > Thanks and Best regards, > > Luis Aguilar > Ended up it was the Symantec Antivirus Protection one. As has been said countless times in this newsgroup, do not install the ail scanning feature of any AV program. It causes more problems that it cures.  SignatureBrian Tillman [MVP-Outlook] I had a similar problem in outlook 2003 - but I did not have Norton installed and the Add-on Names did not look like they were associated with my Virus protection. I disabled all of the add-ons and I was then able to read email attached. I think it may be a corrupt add-on or one that was written for Outlook before one of the "Security Updates". I would advise removing them all first to see if any are causing the problem. PS: the ability to read was affected by an automated update. I had previously been able to read emails as attachments, then I was not able to. I do not know when as I do not typically get forwards in this manner (about 1 every 6 months so ...). > Hi Luis, > [quoted text clipped - 32 lines] > > > Thanks and Best regards, > > > Luis Aguilar > I had a similar problem in outlook 2003 - but I did not have Norton > installed and the Add-on Names did not look like they were associated > with my Virus protection. > > I disabled all of the add-ons and I was then able to read email > attached. That's a symptom of Google Desktop Search. Do you have that installed? SignatureBrian Tillman [MVP-Outlook] Outlook 2007 does not allow 94 different attachments to be opened and gives no option to open them anyway, anyhow. I did find a link to a free, donation only tweak program. http://www.slovaktech.com/attachmentoptions.htm You install it / start outlook / tools / options / attachment security & options tab / move file extensions to allow to the right / apply > Outlook 2007 does not allow 94 different attachments to be opened and > gives no option to open them anyway, anyhow. [quoted text clipped - 3 lines] > security & options tab / move file extensions to allow to the right / > apply I don't think this is germane to the OP's issue. The notification box for a blocked attachment is different than the one the OP posted. SignatureBrian Tillman [MVP-Outlook]
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