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MS Office Forum / Outlook / General MS Outlook Questions / March 2008Not Prompted for Outlook 2003 Profile Dialog Box
OK. I need help. The Outlook "Choose Profiles" dialog box is inconsistent about prompting me for my profile (FYI - I have 3 email addresses w/ different .pst files). Sometimes it works and sometimes it does not. I am running XP Pro SP2 and Office 2003 SP3. I have the "Prompt for profile to be used" option selected. From everything I have read on the net and within the Microsoft KB, I should be able to have much more than 3 profiles. What can I do to ensure that the dialog box always appears? Any help would be greatly appreciated! Other helpful diagnosis information: Office 2003 is the only Office version I have installed. MS Project 2007 and Visio 2007 were installed however, I removed it. I have tried using different Windows accounts and that has failed too. When you close Outlook, verify that the outlook.exe process stops too. If it doesn't, it cannot prompt you for a mail profile. See http://www.howto-outlook.com/faq/outlookdoesntclose.htm  SignatureRobert Sparnaaij [MVP-Outlook] Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/ Outlook FAQ, HowTo, Downloads, Add-Ins and more http://www.msoutlook.info/ Real World Questions, Real World Answers ----- > OK. I need help. The Outlook "Choose Profiles" dialog box is inconsistent > about prompting me for my profile (FYI - I have 3 email addresses w/ [quoted text clipped - 14 lines] > MS Project 2007 and Visio 2007 were installed however, I removed it. > I have tried using different Windows accounts and that has failed too. Roady, Thank you very much for your assistance. I did check and there were numerous Outlook.exe processes running. I closed those and reviewed the add-ins and disabled the ones that were not running. That appears to have done the trick. Thanks for your help! _________________________________________ > When you close Outlook, verify that the outlook.exe process stops too. If it > doesn't, it cannot prompt you for a mail profile. [quoted text clipped - 18 lines] > > MS Project 2007 and Visio 2007 were installed however, I removed it. > > I have tried using different Windows accounts and that has failed too. You're welcome! :-) SignatureRobert Sparnaaij [MVP-Outlook] Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/ Outlook FAQ, HowTo, Downloads, Add-Ins and more http://www.msoutlook.info/ Real World Questions, Real World Answers ----- > Roady, > [quoted text clipped - 33 lines] >> > MS Project 2007 and Visio 2007 were installed however, I removed it. >> > I have tried using different Windows accounts and that has failed too.
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