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MS Office Forum / Outlook / General MS Outlook Questions / March 2008Connection to my e-mail server?
With increasing frequency, my Outlook keeps losing connection with one of my Internet providers (and thus my business IMAP e-mail account). I have been going under edit to connect to it (which works well), but the problem seems to be gettign worse. Could my Norton security software be causing this? P.S. My Outlook's connection to my other POP e-mail account (a different provider) has always worked. Thanks. Version of Outlook? What's the exact error returned? Yes, Norton could cause this. Disable its integration with Outlook and try again.  SignatureRobert Sparnaaij [MVP-Outlook] Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/ Outlook FAQ, HowTo, Downloads, Add-Ins and more http://www.msoutlook.info/ Real World Questions, Real World Answers ----- > With increasing frequency, my Outlook keeps losing connection with one of > my [quoted text clipped - 7 lines] > > Thanks. Thanks. I have the new 2007 version. As I recall, the message is fairly simple, saying something like "Outlook is offline...connection to (Internet provider's mail server) was disconnected." It's strange...I started having these problems when I switched over that address from a POP to an IMAP (at the suggestion of my Internet provider). I know so little about this stuff. Would disconnecting my Norton from my Outlook be unsafe? Thanks, > Version of Outlook? > What's the exact error returned? [quoted text clipped - 13 lines] > > > > Thanks. No, virus scanner integration in Outlook is redundant and doesn't offer any extra layer of protection. See http://www.msoutlook.info/question/20 SignatureRobert Sparnaaij [MVP-Outlook] Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/ Outlook FAQ, HowTo, Downloads, Add-Ins and more http://www.msoutlook.info/ Real World Questions, Real World Answers ----- > Thanks. I have the new 2007 version. As I recall, the message is fairly > simple, saying something like "Outlook is offline...connection to [quoted text clipped - 27 lines] >> > >> > Thanks. I tried that and it didn't help. Do you think I should maybe switch the protocol back to POP? I am at a loss, here. Thanks > No, virus scanner integration in Outlook is redundant and doesn't offer any > extra layer of protection. [quoted text clipped - 31 lines] > >> > > >> > Thanks. That would be your choice ;-) How's IMAP's performance of that account when using Outlook Express/Windows Live Mail? SignatureRobert Sparnaaij [MVP-Outlook] Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/ Outlook FAQ, HowTo, Downloads, Add-Ins and more http://www.msoutlook.info/ Real World Questions, Real World Answers ----- > I tried that and it didn't help. Do you think I should maybe switch the > protocol back to POP? I am at a loss, here. Thanks [quoted text clipped - 42 lines] >> >> > >> >> > Thanks.
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