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Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more
http://www.msoutlook.info/
Real World Questions, Real World Answers
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I had never used the Event Viewer before, so I waited until the problem
occurred again so I could be certain I would be providing correct information.
Today I got the same message at I was shutting down "OUTLOOK STOOPED
WORKING", etc.....the Event Viewer reads: (and I quote in part)
Faulting Application OUTLOOK.EXE, version 12.0.6300.5000........faulting
Module GoggleDesktopOfficedll_unloaded......exception code 0xc0000005...etc
ACTIVE Add-ins....Bus Contact Mgr, Calendar Gadgets, iTunes, Sharepoint
Server, Mobile Service, Outlook Backup, Windows Search Email Indexer
INACTIVE......Goggle Desktop Outlook Toolbar, Microsoft Exchange Unified
Messaging, Microsoft VBA for Outlook Addin
DISABLED APPLICATIONS....Send to Bluetooth
> What is being logged to the Event Viewer regarding this?
> Which addins do you have installed?
[quoted text clipped - 8 lines]
> > Anyone else having this problem? Anyone have a reason why this happens?
> > Anyone have the Solution?
Brian Tillman - 14 Mar 2008 18:42 GMT
> Today I got the same message at I was shutting down "OUTLOOK STOOPED
> WORKING", etc.....the Event Viewer reads: (and I quote in part)
>
> Faulting Application OUTLOOK.EXE, version
> 12.0.6300.5000........faulting Module
> GoggleDesktopOfficedll_unloaded......exception code 0xc0000005...etc
I'd uninstall Google Desktop Search.

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Brian Tillman [MVP-Outlook]
denmarfl - 14 Mar 2008 19:04 GMT
In Programs & Features I have "Google Desktop" and Google Toolbar for IE".
Delete Both?
Months ago I went into msconfig\Stratup Tab...and Unchecked Google Desktop
so that it would NOT load with Vista Startup. Having done that, isn't it
like Removing it? Its not running?
> > Today I got the same message at I was shutting down "OUTLOOK STOOPED
> > WORKING", etc.....the Event Viewer reads: (and I quote in part)
[quoted text clipped - 4 lines]
>
> I'd uninstall Google Desktop Search.
Brian Tillman - 14 Mar 2008 19:52 GMT
> In Programs & Features I have "Google Desktop" and Google Toolbar for
> IE". Delete Both?
I would, but start with Google Desktop.
> Months ago I went into msconfig\Stratup Tab...and Unchecked Google
> Desktop so that it would NOT load with Vista Startup. Having done
> that, isn't it like Removing it? Its not running?
No, it's nothing like uninstalling it. The program and its attendant DLLs
are still installed and integrated with Outlook.

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Brian Tillman [MVP-Outlook]
denmarfl - 15 Mar 2008 00:38 GMT
Thanks.....do I uninstall both "Google Desktop" and Google Toolbar for
> > IE"? or Just Desktop?
> > In Programs & Features I have "Google Desktop" and Google Toolbar for
> > IE". Delete Both?
[quoted text clipped - 7 lines]
> No, it's nothing like uninstalling it. The program and its attendant DLLs
> are still installed and integrated with Outlook.
Brian Tillman - 17 Mar 2008 15:12 GMT
> Thanks.....do I uninstall both "Google Desktop" and Google Toolbar for
>>> IE"? or Just Desktop?
As I said, start by uninstalling Google Desktop Search. Change only one
thing at a time.

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Brian Tillman [MVP-Outlook]