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MS Office Forum / Outlook / General MS Outlook Questions / March 2008unable to install outlook 2003
I cannot start microsoft office outlook I get the following error message. Unable to open outlook window. the set of folders could not be opened. The server is not available. Contact you system administrator if this condition persists. Have you configured Outlook (Control Panel | Mail) before trying to open it? > I cannot start microsoft office outlook I get the following error message. > Unable to open outlook window. the set of folders could not be opened. The > server is not available. Contact you system administrator if this condition > persists. No I am currently using outlook express and thought that 2003 would auto install over the top of express ??? what do I need to do ? > Have you configured Outlook (Control Panel | Mail) before trying to open it? > > > I cannot start microsoft office outlook I get the following error message. > > Unable to open outlook window. the set of folders could not be opened. The > > server is not available. Contact you system administrator if this condition > > persists. No, Microsoft Outlook and Outlook Express are totally unrelated products; it is not an "upgrade". Check your Outlook Express settings (POP/SMTP server names, userids/passwords), then set it up the same way in the Control Panel's Mail applet. If you have the Outlook icon on your desktop, you can right-click on it, Preferences, then set it up from there. > No I am currently using outlook express and thought that 2003 would auto > install over the top of express ??? what do I need to do ? [quoted text clipped - 5 lines] >>> server is not available. Contact you system administrator if this condition >>> persists. I am unable to locate the folder c:\documents and setting, with the name local settings. folder and I think this is the problem ? > No, Microsoft Outlook and Outlook Express are totally unrelated > products; it is not an "upgrade". [quoted text clipped - 13 lines] > >>> server is not available. Contact you system administrator if this condition > >>> persists. >I am unable to locate the folder c:\documents and setting, with the name > > local settings. folder and I think this is the problem ? Why would you be looking there to set up Outlook? Go to Start-Control Panel-Mail and add your account there. Please clarify; I cannot understand what you mean. > I am unable to locate the folder c:\documents and setting, with the name > [quoted text clipped - 17 lines] >>>>> server is not available. Contact you system administrator if this condition >>>>> persists. Outlook is saying that it is unable to open my default folders. It also suggest running the inbox repair tool Scanpst.exe to diagnose and reair the errors in the file. In control panel\ mail \ Data files, it indicates this folder in located in local setting folder which I can't find to run the SCANPST.EXE on to repair. I think I may have a folder missing ? > Please clarify; I cannot understand what you mean. > [quoted text clipped - 19 lines] > >>>>> server is not available. Contact you system administrator if this condition > >>>>> persists. > Outlook is saying that it is unable to open my default folders. It > also suggest running the inbox repair tool Scanpst.exe to diagnose > and reair the errors in the file. In > control panel\ mail \ Data files, it indicates this folder in > located in local setting folder which I can't find to run the > SCANPST.EXE on to repair. I think I may have a folder missing ? For English Outlook 2003, look in %CommonProgramFiles%\system\MSMAPI\1033 to find SCANPST.EXE.  SignatureBrian Tillman [MVP-Outlook]
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