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MS Office Forum / Outlook / General MS Outlook Questions / March 2008Outlook 2002
I had some repair done to my computer and had to reinstall Microsoft Outlook when I got my computer back. I lost all email from my inbox when I did that; is there any way to retreive that email?  SignatureJulie >I had some repair done to my computer and had to reinstall Microsoft >Outlook > when I got my computer back. You need to ask the person who did your epair EXACTLY what they did.... >I lost all email from my inbox when I did that; > is there any way to retreive that email? depends on the answer to the above.... He had to reboot Windows SignatureJulie > >I had some repair done to my computer and had to reinstall Microsoft > >Outlook [quoted text clipped - 6 lines] > > depends on the answer to the above.... > He had to reboot Windows Well just "rebooting" should a) not have affected ANY application and b) should not have removed any data. Are you SURE he "rebooted" (rebooting means to close down and re-start Windows) or did he re-INSTALL Windows? If the latter then that is a totally different kettle of fish to just rebooting. You need to be very sure as to what EXACTLY he did. If he reinstalled Windows, then it's highly probable that your pst file containing all your email is gone, unless you have a backup copy. If not, then the pst file should still be on your HDD somewhere. My error in wording...he did re INSTALL windows. I will look for the pst file you are talking about. Anything else you can think of sure would be helpful. Thanks SignatureJulie > > He had to reboot Windows > [quoted text clipped - 9 lines] > containing all your email is gone, unless you have a backup copy. > If not, then the pst file should still be on your HDD somewhere. > My error in wording...he did re INSTALL windows. >I will look for the pst > file you are talking about. the default location is: C:\Documents and Settings\{Your User Name}\Local Settings\Application Data\Microsoft\Outlook You need to enable hidden and system files in Explorer. if there's nothing there, than I'm afraid you are out of luck, unless you have a backup copy. Thanks so much for your help. I hope it's there, cause I didn't back it up...didn't think I would lose my email. SignatureJulie > > My error in wording...he did re INSTALL windows. > >I will look for the pst [quoted text clipped - 7 lines] > if there's nothing there, than I'm afraid you are out of luck, unless you > have a backup copy. I currently have Outlook 2002 installed and am using Windows XP. I have a compuserve email account and I've setup an imap account with Outlook to have all email received from my compuserve email account forwarded to Outlook, which I hope will enable me to send and receive email from Outlook. This hasn't been very successful. The following is exactly what I've done to setup this imap account in Outlook: 1. USER INFO: Filled in my name and the compuserve email account. 2. SERVER INFO: IMAP used imap.cs.com, SMTP used smtp.cs.com 3. LOGON INFO: used logon name for when loggin on compuserve email along with the password. 4. Checked, Remember password. 5. Checked, Log on using secured password authentication, (SPA). 6. Clicked on More Settings tab and then clicked on Outgoing Server tab and then checked My Outgoing Server (smtp) requires authentication. Also made sure Used Same Settings as My Incoming Mail Server. 7. Clicked CONNECTION tab and made sure Connect Using my Local Area Network (LAN) was checked. 8. Clicked ADVANCE tab and set the Incoming Server to 143 and Outgoing Server to 25. Set the Server Timeouts to 3 minutes. After doing all this, Outlook continually requests a password even though it has been loaded in the password screen. Additionally, when the password request screen pops ups it asks if you want to remember password. I've checked this box and it repeated asks for this. Do you have any solutions for this situation? -- mas08
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