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MS Office Forum / Outlook / General MS Outlook Questions / March 2008

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Outlook 2002 quits on switch to battery?

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Julian - 13 Mar 2008 14:54 GMT
Running on a Vista HP laptop...

Since I set Outlook up to run "as administrator" (the only way I could get
it to cooperate properly with AVG antivirus for email scanning...) it has
taken to qutting when the laptop switches to battery power...

I don't understand it - and I can't fnd any way to stop it. It's very
annoying because under Vista the absence of appropriate "Protected Storage"
for email account passwords means I have to re-enter them when it
restarts...and sometimes Outlook complains it didn't shut down properly and
spends an age checking the PST file for corruption when I restart it.

If anyone can help resolve this I'd be very grateful!
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Julian I-Do-Stuff

Some Vista stuff, but mostly just Stuff at http://berossus,blogspot.com

John Blessing - 13 Mar 2008 15:12 GMT
> Running on a Vista HP laptop...
>
[quoted text clipped - 9 lines]
> when I restart it.
> If anyone can help resolve this I'd be very grateful!

I was under the impression that any Outlook <2003 was not supported in
Vista.

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John Blessing

http://www.LbeHelpdesk.com - Help Desk software
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bookings http://www.lbetoolbox.com - De-Duplicates MS Outlook
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Julian - 13 Mar 2008 16:45 GMT
<snip>
>> under Vista the absence of appropriate "Protected
>> Storage" for email account passwords means I have to re-enter them
>> when it restarts...
<snip>
> I was under the impression that any Outlook <2003 was not supported in
> Vista.

Quite correct John, the unsupport is the lack of Protected Storage I
referred to - though there may be other aspects to it... but apart from that
it works OK - except for the recent "quit on switch to battery" feature when
run "as admin"!

I could understand there might be a choice to turn off the wireless i/f on a
laptop on a switch to battery power (to extend operations; and I was only
wirelessly connected at the time), but why should Outlook choose to quit?
Not handling email doesn't turn off the transmitter!

(Note to self - must try unplugging the DC with wireless off)

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Julian I-Do-Stuff

Some Vista stuff, but mostly just Stuff at http://berossus,blogspot.com

Brian Tillman - 13 Mar 2008 16:35 GMT
> Running on a Vista HP laptop...
>
> Since I set Outlook up to run "as administrator" (the only way I
> could get it to cooperate properly with AVG antivirus for email
> scanning...) it has taken to qutting when the laptop switches to
> battery power...

You shouldn't be scanning mail.  It's unnecessary and can lead to
miscommunication between Outlook and the mail server.

WHat do you mean by "switches to battery power"?  Do you mean when you
unplug the power supply?

> I don't understand it - and I can't fnd any way to stop it. It's very
> annoying because under Vista the absence of appropriate "Protected
> Storage" for email account passwords means I have to re-enter them
> when it restarts...and sometimes Outlook complains it didn't shut
> down properly and spends an age checking the PST file for corruption
> when I restart it.

Vista continues to run when you switch, correct?  I've never seen an issue
when changing to battery power from wall power, but if it occurs, it could
be a Windows, networking, or PC issue and not an Outlook one.  Describe what
happens in detail.
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Brian Tillman [MVP-Outlook]

Julian - 13 Mar 2008 17:47 GMT
>> Running on a Vista HP laptop...
>>
>> Since I set Outlook up to run "as administrator" (the only way I
>> could get it to cooperate properly with AVG antivirus for email
>> scanning...) it has taken to qutting when the laptop switches to
>> battery power...

<snip>
> WHat do you mean by "switches to battery power"?  Do you mean when you
> unplug the power supply?

Yes

<snip>

> Vista continues to run when you switch, correct?  I've never seen an issue
> when changing to battery power from wall power, but if it occurs, it could
> be a Windows, networking, or PC issue and not an Outlook one.  Describe
> what happens in detail.

Vista continues to run; there are no other apparent effects. Windows seemed
and seems to continue to be  fine, ditto networking and PC...

Detail? Er... I unplugged from the wall so someone else could use the socket
in the cafe and noticed Outlook doing it's specified Send & Receive before
quitting... and Outlook quit.

Nothing in the event logs at the time of unplugging - Application or
System - relating to either unplugging or Outlook (it did not "stop
working"), or as far as I can tell network operations... which is puzzling

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Julian I-Do-Stuff

Some Vista stuff, but mostly just Stuff at http://berossus,blogspot.com

Brian Tillman - 13 Mar 2008 18:30 GMT
> Detail? Er... I unplugged from the wall so someone else could use the
> socket in the cafe and noticed Outlook doing it's specified Send &
[quoted text clipped - 4 lines]
> working"), or as far as I can tell network operations... which is
> puzzling

Puzzling to me as well.  I've never had that happen.  Perhaps someone else
will be able to contribute.
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Brian Tillman [MVP-Outlook]

Julian - 14 Mar 2008 00:05 GMT
Hope someone knows something!

>> Detail? Er... I unplugged from the wall so someone else could use the
>> socket in the cafe and noticed Outlook doing it's specified Send &
[quoted text clipped - 7 lines]
> Puzzling to me as well.  I've never had that happen.  Perhaps someone else
> will be able to contribute.

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Julian I-Do-Stuff

Some Vista stuff, but mostly just Stuff at http://berossus,blogspot.com


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