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MS Office Forum / Outlook / General MS Outlook Questions / March 2008junk e-mail rule missing
I have a client whose junk e-mail filter for outlook 2003 is not working at all. She uses a pop mail account. I checked and found that she has no junk e-mail rule. I found this out by using outlook spy to view the hidden imapi folder of the inbox. There should be a junk e-mail rule there but there is not. How can I recreate it. Do I just have to create a new profile for her? David Goldberg Hi David, Try to run Outlook from command line with the parameter: /resetfolders  SignatureBest regards, Michal [Microsoft Outlook MVP] http://www.codetwo.com Share Outlook on the net without Exchange >I have a client whose junk e-mail filter for outlook 2003 is not working at > all. She uses a pop mail account. I checked and found that she has no [quoted text clipped - 7 lines] > > David Goldberg > I have a client whose junk e-mail filter for outlook 2003 is not > working at all. She uses a pop mail account. I checked and found > that she has no junk e-mail rule. I found this out by using outlook > spy to view the hidden imapi folder of the inbox. There should be a > junk e-mail rule there but there is not. How can I recreate it. Do > I just have to create a new profile for her? See if this helps: http://www.outlook-tips.net/howto/fix_junk.htm SignatureBrian Tillman [MVP-Outlook]
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