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MS Office Forum / Outlook / General MS Outlook Questions / May 2008Outbox box is stuck, can't delete message
I put too many pictures into an email. The email is unable to be sent, however, I can not delete it, open it,(it says that outlook has started to send the message) or anything. This whole thing is bogging my computer down to dial up speed. I have cancelled the transfer but I can not get the message deleted. Any info? I checked for that update that all are talking about, I found it, removed it, but I am still having the problem. > I put too many pictures into an email. The email is unable to be sent, > however, I can not delete it, open it,(it says that outlook has started to > send the message) or anything. This whole thing is bogging my computer down > to dial up speed. I have cancelled the transfer but I can not get the > message deleted. Any info? I put it in offline mode, safe mode, and I still can not get rid of the message. > I checked for that update that all are talking about, I found it, removed it, > but I am still having the problem. [quoted text clipped - 4 lines] > > to dial up speed. I have cancelled the transfer but I can not get the > > message deleted. Any info? I have put Outlook into offline mode, reopened, no luck. I have left it in offline mode, opened it in safe mode, and still no luck. > I put too many pictures into an email. The email is unable to be sent, > however, I can not delete it, open it,(it says that outlook has started to > send the message) or anything. This whole thing is bogging my computer down > to dial up speed. I have cancelled the transfer but I can not get the > message deleted. Any info? http://www.outlook-tips.net/howto/stuck_message.htm  SignatureDiane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: dailytips-subscribe-request@lists.outlooktips.net Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: EMO-NEWSLETTER-SUBSCRIBE-REQUEST@PEACH.EASE.LSOFT.COM ** Please include your Outlook version, Account type, and Windows Version when requesting assistance ** > I put too many pictures into an email. The email is unable to be sent, > however, I can not delete it, open it,(it says that outlook has started to > send the message) or anything. This whole thing is bogging my computer > down > to dial up speed. I have cancelled the transfer but I can not get the > message deleted. Any info? Hi. I have the exact same problem. Several scanned documents getting sent to India have been in the Outbox for 3 days! It won't delete, won't budge. I tried the "safe mode" approach to no avail. Did you get this resolved and will you please share your method? Shanin I ended up calling Microsoft and had the tech guy take over my computer. He had to actually delete my profile and create a new one. The major problem with that, he did not copy over my contacts. Since I sync my phone with Outlook, I thought that I always have two places with my contacts stored. Unfortunately, I didn't catch it right away that my contacts were gone, I went to sync my phone and all of the contacts were deleted off my phone as well. Just make sure that if a tech has to delete your profile, make sure you get all of your contacts and dates saved! > Hi. I have the exact same problem. Several scanned documents getting sent to India have been in the Outbox for 3 days! It won't delete, won't budge. I tried the "safe mode" approach to no avail. Did you get this resolved and will you please share your method? > > Shanin > I ended up calling Microsoft and had the tech guy take over my > computer. He had to actually delete my profile and create a new one. [quoted text clipped - 5 lines] > tech has to delete your profile, make sure you get all of your > contacts and dates saved! Did he create a new Windows User profile or a new mail profile? If the former, unless he deleted the files for the old user, you can still get your old Outlook data back. In the latter case, simply add your existing PST back into yor new mail profile as the delivery location and your contacts (as well as all your other Outlook data) will be back as it was originally. SignatureBrian Tillman [MVP-Outlook] He created a new mail profile. How do I go and get the lost data? Thanks > > I ended up calling Microsoft and had the tech guy take over my > > computer. He had to actually delete my profile and create a new one. [quoted text clipped - 11 lines] > back into yor new mail profile as the delivery location and your contacts > (as well as all your other Outlook data) will be back as it was originally. > He created a new mail profile. How do I go and get the lost data? http://www.howto-outlook.com/faq/newprofile.htm http://www.howto-outlook.com/howto/backupandrestore.htm SignatureBrian Tillman [MVP-Outlook] Also, I am using Outlook 2007 and Windows XP. > > I ended up calling Microsoft and had the tech guy take over my > > computer. He had to actually delete my profile and create a new one. [quoted text clipped - 11 lines] > back into yor new mail profile as the delivery location and your contacts > (as well as all your other Outlook data) will be back as it was originally. |
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