I'm using Outlook 2002 and I don't use a mouse. I'm finding that when I hit
ctrl+shift+i, the inbox is displayed, but the cursor focus is not in the
inbox so I have to use a mouse to access the inbox (which is not at all
helpful). I know I've had this problem before, but I can't remember how I
corrected it.

does anyone know what this problem could be? It's not just for the inbox, as
soon as I navigate to another folder with the keyboard it loses focus again
and I can't access the actual messages in the folder without the mouse.

I'm getting really frustrated and would appreciate some help.

Thanks in advance!