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MS Office Forum / Outlook / General MS Outlook Questions / March 2008

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Unable to open saved e-mails

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John - 15 Mar 2008 18:52 GMT
Hi.  Over time I have saved e-mails to various files to keep an historical
record of some transactions.  I used to be able to click on them (they show
up with an envelope icon in front) and they would open.  I don't know what I
have done to change it, or if it is a function of an update but I can no
longer open them.  When I click on them, the Box on the bottom of my screen
that shows the outlook program is open will flash a few times but the e-mail
doesn't open.  Any ideas?  Thanks.
John
Milly Staples [MVP - Outlook] - 16 Mar 2008 02:21 GMT
Using Google Desktop Search?  If yes, then either uninstall it or disable its indexing of Outlook.

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Milly Staples [MVP - Outlook]

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After furious head scratching, John asked:

| Hi.  Over time I have saved e-mails to various files to keep an
| historical record of some transactions.  I used to be able to click
[quoted text clipped - 5 lines]
| Any ideas?  Thanks.
| John
John - 16 Mar 2008 06:48 GMT
Thanks very much!  I uninstalled Google Desktop and now it works fine again.
John

> Using Google Desktop Search?  If yes, then either uninstall it or disable its indexing of Outlook.
>
[quoted text clipped - 7 lines]
> | Any ideas?  Thanks.
> | John

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