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MS Office Forum / Outlook / General MS Outlook Questions / March 2008

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Outlook Disconnects after background send/receive

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Ron Aris - 17 Mar 2008 22:53 GMT
We are using Windows Vista Business with Microsoft Office 2007.  There is one
PC at a remote warehouse that does not have access to our corporate network,
but uses a dial-up connection to check email and browse the web.

My problem centers around Outlook 2007 and its dial up connection.  Whenever
it does a background send/receive, it automatically disconnects.  I've looked
at all the settings in Outlook and have not been able to get it stay
connected.  There is a setting in Tools/Options/ on the mail setup tab; that
is a check box that says "Hang up when finished with a manual Send/Receive".  
I've unchecked that box, but I can't get the background send/receive task to
leave the connection open.

If someone could point me in the right direction, I would be most grateful !!!

Ron
smarsh1515 - 18 Mar 2008 02:21 GMT
I have the same problem with a Dell Latitude XT laptop running Vista Business
and Outlook 2007. However, the dial-up connection in my case is a Verizon
Wireless card. I have noticed that the broadband will stay connected for long
periods of time unless I open Outlook which does a send/receive.

> We are using Windows Vista Business with Microsoft Office 2007.  There is one
> PC at a remote warehouse that does not have access to our corporate network,
[quoted text clipped - 11 lines]
>
> Ron

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