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MS Office Forum / Outlook / General MS Outlook Questions / March 2008

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Attachments from Mac Sender Not Visible in Outlook

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Marlene - 17 Mar 2008 23:52 GMT
We have a user who works on a Mac Leopard OS (I believe) notebook at home.  
When he sends an e-mail with an attachment from his Mac to our office
(Exchange Server 2003 / Outlook XP) the e-mail arrives in the Outlook Inbox
with no indication that there is an attachment - no file attachment, no
paperclip, File / Save Attachment produces nothing.   However, when we view
the same Inbox in Outlook Web Access, the e-mail message clearly has a
paperclip and attachment, and we can save the attachment with no problem.  
So, what am I missing?  Is something on our Exchange server blocking the
attachment from displaying in Outlook?  Do I need some kind of patch?  Any
help would be greatly appreciated!
Bill R - 18 Mar 2008 06:06 GMT
Could you get him to zip his attachments?
You might then need to move the security restrictions on zip attachments:
http://www.slovaktech.com/attachmentoptions.htm

> We have a user who works on a Mac Leopard OS (I believe) notebook at home.
> When he sends an e-mail with an attachment from his Mac to our office
[quoted text clipped - 8 lines]
> attachment from displaying in Outlook?  Do I need some kind of patch?  Any
> help would be greatly appreciated!

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