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MS Office Forum / Outlook / General MS Outlook Questions / March 2008Cant get onto Outlook, keep getting the following message!
"Cannot start Microsoft Office Outlook. Unable to open the Outlook window. The set of folders could not be opened. The server is not available. Contact your administrator if this condition persisits." Using Office 2003 and when i try to start Outlook the it appears to start as normal with the correct screen starting the dumps and the above message appears. I have tried the repair function and have uninstalled Office 2003 but to no avail, anyone out there able to help. > "Cannot start Microsoft Office Outlook. Unable to open the Outlook window. > The set of folders could not be opened. The server is not available. [quoted text clipped - 9 lines] > no > avail, anyone out there able to help. Do you use Exchange Server, and are you outside of the organisation's network when you get this error? > > "Cannot start Microsoft Office Outlook. Unable to open the Outlook window. > > The set of folders could not be opened. The server is not available. [quoted text clipped - 12 lines] > Do you use Exchange Server, and are you outside of the organisation's > network when you get this error? Gordon, Just a normal home user, I use TalkTalk for my broadband and until about 10 days ago everything was fine but then the message appeared. currently using Windows Mail and have lost all my emeails etc. >> > "Cannot start Microsoft Office Outlook. Unable to open the Outlook >> > window. [quoted text clipped - 23 lines] > using > Windows Mail and have lost all my emeails etc. It sounds as though you may have a corrupted Mail Profile. Create a new profile in Control Panel-Mail-Show Profiles-Add and then try opening the old pst file in that new profile. HTH > >> > "Cannot start Microsoft Office Outlook. Unable to open the Outlook > >> > window. [quoted text clipped - 29 lines] > > HTH If I o mail accounts via control panel andrun the test on the current profile it passes no problem so not sure how that would stop outlook itself starting >> >> > "Cannot start Microsoft Office Outlook. Unable to open the >> >> > Outlook [quoted text clipped - 44 lines] > itself > starting Create a new mail profile. Gordon did not say to test the existing account definition. > >> > "Cannot start Microsoft Office Outlook. Unable to open the Outlook > >> > window. [quoted text clipped - 29 lines] > > HTH Tried setting up a new account and the setting it to be the new default account but still made no changes, but thanks for the suggestion. > Tried setting up a new account and the setting it to be the new > default account but still made no changes, but thanks for the > suggestion. Where did Gordon suggest creating a new account? He said start with a new mail profile.  SignatureBrian Tillman [MVP-Outlook] > > Tried setting up a new account and the setting it to be the new > > default account but still made no changes, but thanks for the > > suggestion. > > Where did Gordon suggest creating a new account? He said start with a new > mail profile. > > Tried setting up a new account and the setting it to be the new > > default account but still made no changes, but thanks for the > > suggestion. > > Where did Gordon suggest creating a new account? He said start with a new > mail profile. > "Cannot start Microsoft Office Outlook. Unable to open the Outlook > window. [quoted text clipped - 11 lines] > but to no > avail, anyone out there able to help. "The server is not available." Well, maybe your ISP or e-mail provider changed the IP name for their server, or you entered an IP address instead of an IP name and the IP address has changed. In the Mail applet in Control Panel, look at the e-mail account that you have defined. What is the IP name that you specified for the mail server? What type of account did you define (POP, IMAP, HTTP, Exchange)? How do you know the "server" being complained about is your e-mail service provider's mail host? Maybe you have scanning enabled in your anti-virus program and it is the local proxy for that anti-virus program that is f.cked up. Have you tried configuring your anti-virus program to NOT scan your e-mails? Have you tried loading Outlook in its safe mode ("outlook.exe /safe") which is NOT load any plug-ins that you installed?
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