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MS Office Forum / Outlook / General MS Outlook Questions / March 2008

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Can't delete pending mail in Outbox

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Mark Heard - 18 Mar 2008 17:39 GMT
Wish to delete a heavy MB file sitting in my outlook outbox. When I try to
open this mail in order to delete I receive a note " Outlook already trying
to send this message".  How do I delete this mesage?
Gordon - 18 Mar 2008 17:50 GMT
> Wish to delete a heavy MB file sitting in my outlook outbox. When I try to
> open this mail in order to delete I receive a note " Outlook already
> trying
> to send this message".  How do I delete this mesage?

Click File and check Work Offline.  Close and then restart Outlook.  Delete
the message.  Click File and uncheck Work Offline.
VanguardLH - 18 Mar 2008 19:21 GMT
> Wish to delete a heavy MB file sitting in my outlook outbox. When I
> try to
> open this mail in order to delete I receive a note " Outlook already
> trying
> to send this message".  How do I delete this mesage?

- Load Outlook.
- Put Outlook in offline mode (File -> Work Offline: enable).
- Exit Outlook.
- Load Outlook in its safe mode ("outlook.exe /safe").  This ensures
no plug-ins get loaded when Outlook is loaded.  Reloading Outlook in
offline mode means it won't touch the stuck item.  If Outlook ever
touches the item, you cannot delete it.
- Delete the stuck item in the Outbox folder.
- Put Outlook in online mode (File -> Work Offline: disable).
- Exit Outlook.
- Reload Outlook.

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