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MS Office Forum / Outlook / General MS Outlook Questions / March 2008How to find Outlook.pst in 2002 version
I am following troubleshooting tip I found online to resolve a "cyclic redundancy check" error message. I have not been able to find Outlook.pst only Outlook file when following the directions below. Please advise. Thx Here is what I have done so far: Make a backup copy of your personal folder file (Outlook.pst). Outlook.pst is usually located in the following folder: Microsoft Windows XP, Microsoft Window 2000, and Microsoft Windows NT 4.0: drive:\Documents and Settings\UserID\Local Settings\Application Data\Microsoft\Outlook I am trying to: Rename Outlook.pst as "OLD.pst". To do so, follow these steps: a. Click Outlook.pst. b. On the File menu, click Rename. c. Type OLD.pst, and then press ENTER. >I am following troubleshooting tip I found online to resolve a "cyclic > redundancy check" error message. I have not been able to find Outlook.pst > only Outlook file when following the directions below. What version of Windows? File-> Data File Management... will show the locations of your connected pst-file. You can also see this in Control Panel-> Mail  SignatureRobert Sparnaaij [MVP-Outlook] Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/ Outlook FAQ, HowTo, Downloads, Add-Ins and more http://www.msoutlook.info/ Real World Questions, Real World Answers ----- > I am following troubleshooting tip I found online to resolve a "cyclic > redundancy check" error message. I have not been able to find Outlook.pst [quoted text clipped - 16 lines] > b. On the File menu, click Rename. > c. Type OLD.pst, and then press ENTER. > I am following troubleshooting tip I found online to resolve a "cyclic > redundancy check" error message. I have not been able to find > Outlook.pst only Outlook file when following the directions below. Your PST doesn't need to be named "Outlook.pst". It can have any name you give it, provided the file extension remains ".pst". > Here is what I have done so far: > Make a backup copy of your personal folder file (Outlook.pst). [quoted text clipped - 7 lines] > I am trying to: > Rename Outlook.pst as "OLD.pst". Do NOT do this until you have created a NEW PST, have added it to your mail profile, then have made it your delivery location. If you do not do the other things first, you will corrupt your mail profile and Outlook may stop working. Even before you do this, however, try running CHKDSK on your hard drive a couple of times and use the Inbox Repair Tool (SCANPST.EXE) on your PST. If you need to start a new PST, you can always do that afterward. SignatureBrian Tillman [MVP-Outlook]
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