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MS Office Forum / Outlook / General MS Outlook Questions / March 2008

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Read messages automatically marked as deleted

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Melanie - 18 Mar 2008 20:33 GMT
Hi we have a user who all of a sudden as soon as she reads a message it is
marked as deleted.  I can not find any settings that might have turned this
on, and there does not seem to be a rule setup to do it.

Any suggestions?

Thanks!
Melanie
memcneely - 18 Mar 2008 21:18 GMT
Hi Melanie --
Did you mean marked as read? If so, go to Tools, Options, Other, Reading
Pane and uncheck mark Items as read...

I hope this helps!

memcneely

> Hi we have a user who all of a sudden as soon as she reads a message it is
> marked as deleted.  I can not find any settings that might have turned this
[quoted text clipped - 4 lines]
> Thanks!
> Melanie
Mary - 18 Mar 2008 21:27 GMT
Also check for a View setting filter, such as Show Unread Messages.

> Hi we have a user who all of a sudden as soon as she reads a message it is
> marked as deleted.  I can not find any settings that might have turned this
[quoted text clipped - 4 lines]
> Thanks!
> Melanie

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