You'll need to examine things more closely and provide more information.
Your post is too unclear.
1. How the sort order is configured for the address book view
2. Which field you are actually referring to and what exactly appears in the
"Name," "Display Name" and "Email address fields" in the address book view.
The Email Display As field should show the familiar name and email address.
That is the format chosen in response to user requests. You can change it
manually if you think there is a need to. No one else seems to.

Signature
Russ Valentine
[MVP-Outlook]
> One of my clients seems to have a glitch in his Outlook 2003 email, with
> the
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>
> I’ve tried it with my Outlook and I don’t have the same problem.
Hebe - 20 Mar 2008 11:53 GMT
Thanks for your response, Russ. I will have to take another look at my
client's setup after Easter and will report back then.
> You'll need to examine things more closely and provide more information.
> Your post is too unclear.
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> >
> > I’ve tried it with my Outlook and I don’t have the same problem.