 |
 | Home | Contact Us | FAQ | Search & Site Map | Link to Us |
 | Sign In | Join | Other 45 Sites in Network |
| HomeDiscussionsAccessExcelInfoPathOutlookPowerPointPublisherWordDirectoryUser Groups Related Topics Outlook ExpressInternet ExplorerWindowsMS Server ProductsMore Topics ... |
MS Office Forum / Outlook / General MS Outlook Questions / March 2008Users reading email
Does anyone know a way in Outlook 2003 to check which users have read an email? I have a shared mailbox and i would like to check who is reading the emails as an audit trail. > Does anyone know a way in Outlook 2003 to check which users have read > an email? > > I have a shared mailbox and i would like to check who is reading the > emails as an audit trail. A shared mailbox usually means that you're all using the same credentials to access the mailbox. Thus, there is NO separate user information to be had. The same "user" us reading all the messages. That said, if you were to be more explicit in describing how you share the mailbox and what server software offers the share, perhaps there's a better answer to be proffered.  SignatureBrian Tillman [MVP-Outlook] > nickjs...@gmail.com <nickjs...@gmail.com> wrote: > > Does anyone know a way in Outlook 2003 to check which users have read [quoted text clipped - 12 lines] > -- > Brian Tillman [MVP-Outlook] Hi, Its a Generic User name GenBlockedMail@xxxx. However, each user has added that mailbox to their own Outlook Profile using the Tools.Options, Email Accounts etc. Therefore if they were to read an email in the Genblockedmail Inbox whilst being signed into outlook as themselves im assuming there will be some sort of audit trail left behind that can be traced back to the Outlook Profile? We use Exchange 2003. Thanks in anticipation. > Its a Generic User name GenBlockedMail@xxxx. However, each user has > added that mailbox to their own Outlook Profile using the [quoted text clipped - 3 lines] > behind that can be traced back to the Outlook Profile? > We use Exchange 2003. I don't believe Exchange tracks who opened the message. SignatureBrian Tillman [MVP-Outlook] That is not true for an Exchange mailbox. You check it with your own credentials. Multiple people can have the permission on a single object to access it without sharing their personal credentials. SignatureRobert Sparnaaij [MVP-Outlook] Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/ Outlook FAQ, HowTo, Downloads, Add-Ins and more http://www.msoutlook.info/ Real World Questions, Real World Answers ----- >> Does anyone know a way in Outlook 2003 to check which users have read >> an email? [quoted text clipped - 9 lines] > mailbox and what server software offers the share, perhaps there's a > better answer to be proffered. If there is an actual change to the message recorded, the user who did this can be exposed by adding the Changed By column to your view. SignatureRobert Sparnaaij [MVP-Outlook] Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/ Outlook FAQ, HowTo, Downloads, Add-Ins and more http://www.msoutlook.info/ Real World Questions, Real World Answers ----- > Does anyone know a way in Outlook 2003 to check which users have read > an email? > > I have a shared mailbox and i would like to check who is reading the > emails as an audit trail. On Mar 19, 2:19 pm, "Roady [MVP]" <newsgroups_DELETE_@_DELETE_sparnaaij_NO_._SPAM_net> wrote: > If there is an actual change to the message recorded, the user who did this > can be exposed by adding the Changed By column to your view. [quoted text clipped - 20 lines] > > - Show quoted text - I've added 'Changed By' column and read an email from the Inbox but this simply shows that the Generic mailbox account has changed the email and not me as the actual user? How do you have things configured? Note that it will only record the last change. If you want it to track all users then you have to find another solution. For instance having everybody assigning their own category to the item. SignatureRobert Sparnaaij [MVP-Outlook] Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/ Outlook FAQ, HowTo, Downloads, Add-Ins and more http://www.msoutlook.info/ Real World Questions, Real World Answers ----- > On Mar 19, 2:19 pm, "Roady [MVP]" > <newsgroups_DELETE_@_DELETE_sparnaaij_NO_._SPAM_net> wrote: [quoted text clipped - 27 lines] > this simply shows that the Generic mailbox account has changed the > email and not me as the actual user? On Mar 19, 3:00 pm, "Roady [MVP]" <newsgroups_DELETE_@_DELETE_sparnaaij_NO_._SPAM_net> wrote: > How do you have things configured? > Note that it will only record the last change. If you want it to track all [quoted text clipped - 48 lines] > > - Show quoted text - Email gets blocked for whatever reason; be it profanity, executables etc. Rule set up on Generic Email Account to move from inbox to Profanity folder or executable folder depending on what type of email it is. There the emails should sit untouched until someone has requested release by an Administrator. However i'm noticing that they are all getting read so i want to track down who in the Department is doing this and tell them to stop. It's not a show stopper as i could just send an email to all the Department telling then not to read blocked emails but I know they will all deny any knowledge! I'm assuming the 'Last Change' in this scenario would be to mark the email as read, therefore the tracked change should reflect he user who read it?
|
Reply to this Message |
 Sign In
 Join
 My Latest Posts My Monitored Threads My Blog My Photo Gallery My Profile My Homepage Start New Thread Enable EMail Alerts Rate this Thread
|
©2008 Advenet LLC Privacy Policy - Terms of Use
This website includes both content owned or controlled by Advenet as well as content owned or controlled by third parties.