outlook 2003 "accessing email address alert"

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cfcid - 19 Mar 2008 17:31 GMT

I have a customer who has 9 systems all runing XP, office 2003 pro, and 1
user who gets a message similar to the following when He trys to replay or
create a new messge in Outlook 2003.

An alert that states " a program is trying to access Outlook address book"
Allow? Drop down " 1 min, 5 min, 10 min"

Any ideas?

Thanks In Advance? David

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Brian Tillman - 19 Mar 2008 20:47 GMT

> I have a customer who has 9 systems all runing XP, office 2003 pro,
> and 1 user who gets a message similar to the following when He trys
> to replay or create a new messge in Outlook 2003.
>
> An alert that states " a program is trying to access Outlook address
> book" Allow? Drop down " 1 min, 5 min, 10 min"

The one user has an add-in that isn't written in accordance with the Outloko
Object Model Guard. That person's options can be found here:
http://www.outlookcode.com/article.aspx?id=52

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Brian Tillman [MVP-Outlook]

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cfcid - 19 Mar 2008 21:15 GMT

> > I have a customer who has 9 systems all runing XP, office 2003 pro,
> > and 1 user who gets a message similar to the following when He trys
[quoted text clipped - 6 lines]
> Object Model Guard. That person's options can be found here:
> http://www.outlookcode.com/article.aspx?id=52

Thanks. David

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Brian Tillman - 20 Mar 2008 14:09 GMT

> Thanks...This is the problem....But what add-on???? where would I
> find the add-in that are installed? I have looke don my outlook an
> ddo not see anything.....

You have to look on the PC with the problem, not on your PC.

If you read the web page I cited, you'll see it contains reference to a tool
that will help you identify it. My wild-a.s guess is "Adobe Acrobat".

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Brian Tillman [MVP-Outlook]

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