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MS Office Forum / Outlook / General MS Outlook Questions / March 2008

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Display name VS. Full address...?

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Kenneth - 20 Mar 2008 22:47 GMT
Howdy,

I am having a very odd problem with OL 2002 under XP:

Suppose my own email address is "bill@billsplace.com" (with
no quotes), and the display name for that record in Contacts
is "Bill" (with no quotes.)

If I send myself a message, I can address in a variety of
ways.

Consider these two possibilities:

Method 1:

In the "To:" field, I type "bill@billsplace.com" (no quotes)
and then I touch Enter. The "To:" field then displays
"bill@billsplace.com" (no quotes)  

Method 2:

In the "To:" field, I type "Bill" (no quotes), but then,
instead of touching Enter, I click on another field. Then
"Bill" remains in the "To:" field in which I had just typed
it, but, its format changes so that the name is now
underlined.

Whew...

Now, here's the problem:

If I send two messages constructed as I have described
above, the two messages leave my Outbox as I would expect,
but #2 is never received, and I never get any error.

So, in summary, if the display name is replaced with the
full email address, all is well, but, if I proceed in such a
way that the display name of the recipient remains visible,
the message appears to be sent, but is never received.

I had certainly thought that it was fine to have the display
name of the recipient in the "To:" field, but clearly that
is not working.

Might you have some idea what is going on here?

Sincere thanks,
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Kenneth

If you email... Please remove the "SPAMLESS."

Russ Valentine [MVP-Outlook] - 20 Mar 2008 23:24 GMT
You are confusing autocompletion with autoresolution. Read the primer so you
can figure out which of those entries is corrupt.
http://home.indy.rr.com/russval/autocompletion.htm
Signature

Russ Valentine
[MVP-Outlook]

>
> Howdy,
[quoted text clipped - 44 lines]
>
> Sincere thanks,
Kenneth - 21 Mar 2008 00:44 GMT
>You are confusing autocompletion with autoresolution. Read the primer so you
>can figure out which of those entries is corrupt.
>http://home.indy.rr.com/russval/autocompletion.htm

Hi Russ,

Very sincere thanks for the help...

I've read your piece on autocompletion and autoresolution
and (assuming that I am understanding all this) it would
appear that I am having trouble with Autoresolution.

That said, what's my next step to fix the problem?

All the best,
Signature

Kenneth

If you email... Please remove the "SPAMLESS."

Russ Valentine [MVP-Outlook] - 21 Mar 2008 01:06 GMT
I agree. Run autoresolution manually when you type Bill and see what turns
up.
Signature

Russ Valentine
[MVP-Outlook]

>
>>You are confusing autocompletion with autoresolution. Read the primer so
[quoted text clipped - 13 lines]
>
> All the best,
Kenneth - 21 Mar 2008 02:38 GMT
>I agree. Run autoresolution manually when you type Bill and see what turns
>up.

Hi again Russ,

I suspect that I screwed up from a diagnostic perspective,
but despite that, the problem seems to be solved:

Earlier, I deleted the contact in question (my own record.)

Now, whether I use autocompletion, or autoresolution, all
seems well.

Thanks for your great help,
Signature

Kenneth

If you email... Please remove the "SPAMLESS."


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