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MS Office Forum / Outlook / General MS Outlook Questions / March 2008

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Cannot send messages after Vista Service Pack 1

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Jeff - 21 Mar 2008 21:19 GMT
I'm using Microsoft Outlook 2007 and I can receive messages but not send
them.  I just recently updated with Vista Service Pack 1 so think it may have
something to do with that.  I can send if I use webmail for my ISP so I don't
think the problem is with AT&T.

Anyone else having a problem?
Jeff - 22 Mar 2008 01:22 GMT
The error message I get is 0x800CCC0F

> I'm using Microsoft Outlook 2007 and I can receive messages but not send
> them.  I just recently updated with Vista Service Pack 1 so think it may have
> something to do with that.  I can send if I use webmail for my ISP so I don't
> think the problem is with AT&T.
>
> Anyone else having a problem?
Mike - 22 Mar 2008 03:56 GMT
> I'm using Microsoft Outlook 2007 and I can receive messages but not send
> them.  I just recently updated with Vista Service Pack 1 so think it may have
> something to do with that.  I can send if I use webmail for my ISP so I don't
> think the problem is with AT&T.
>
> Anyone else having a problem?

>Try going to "Tools",  "E-mail Accounts","View of change existing e-mail accounts", highlite your e-mail account, click "Change", click "More Settings" at the bottom-right, click "Outgoing Server" tap and make sure "My outgoing server (SMTP) requires authentication" is checked.  That worked for me.
Jeff - 22 Mar 2008 10:37 GMT
Mike--

Thanks for responding but that still didn't fix the problem.  Outlook sends
test messages that are received but still can't send.

Jeff

> > I'm using Microsoft Outlook 2007 and I can receive messages but not send
> > them.  I just recently updated with Vista Service Pack 1 so think it may have
[quoted text clipped - 4 lines]
>
> >Try going to "Tools",  "E-mail Accounts","View of change existing e-mail accounts", highlite your e-mail account, click "Change", click "More Settings" at the bottom-right, click "Outgoing Server" tap and make sure "My outgoing server (SMTP) requires authentication" is checked.  That worked for me.

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