Deleted emails from inbox reappear in inbox after reopening outloo

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Stryker - 22 Mar 2008 20:04 GMT

There seems to be an issue with Outlook, after I delete an email from the
inbox and close outlook, it reappears in the inbox the next time i open up
outlook. I have Office Outlook 2007. This did not happen prior to the Vista
Service Pack 1 which i recently installed. Does anyone know what i need to do
to fix this or is Microsoft working on a fix for this issue?

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Roady [MVP] - 22 Mar 2008 21:06 GMT

I highly doubt it is a Microsoft issue to begin with. My guess it's your
virus scanner. Disable its integration with Outlook and try again.
See http://www.howto-outlook.com/faq/duplicates.htm

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Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

> There seems to be an issue with Outlook, after I delete an email from the
> inbox and close outlook, it reappears in the inbox the next time i open up
[quoted text clipped - 3 lines]
> do
> to fix this or is Microsoft working on a fix for this issue?

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Stryker - 22 Mar 2008 22:24 GMT

I have no virus scanner currently installed on this machine. I have been
keeping up to date with all updates from microsoft as this is a brand new pc
and until recently after the vista sp1 was installed did i start to notice
this issue and it's happening to both users who log into this machine to
check outlook.

> I highly doubt it is a Microsoft issue to begin with. My guess it's your
> virus scanner. Disable its integration with Outlook and try again.
[quoted text clipped - 7 lines]
> > do
> > to fix this or is Microsoft working on a fix for this issue?

Reply to this Message

Roady [MVP] - 22 Mar 2008 23:54 GMT

What is the exact built number for Outlook? (Help-> About)
What type of mail account(s) are you using?

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> I have no virus scanner currently installed on this machine. I have been
> keeping up to date with all updates from microsoft as this is a brand new
[quoted text clipped - 17 lines]
>> > do
>> > to fix this or is Microsoft working on a fix for this issue?

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Stryker - 23 Mar 2008 00:35 GMT

I have the following:
Microsoft Office 2007 (12.0.6300.5000) SP1 MSO (12.0.6213.1000)
Microsoft Windows Vista Ultimate
VersionL 6.0.6001 Service Pack 1 Build 6001
mail=comcast.net accounts
POP/SMTP

> What is the exact built number for Outlook? (Help-> About)
> What type of mail account(s) are you using?
[quoted text clipped - 20 lines]
> >> > do
> >> > to fix this or is Microsoft working on a fix for this issue?

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Roady [MVP] - 23 Mar 2008 14:03 GMT

And the deleted item doesn't show up in the Deleted Items folder then
anymore or is it duplicated?
You only have 1 account or multiple Comcast accounts configured?
Do they all give the same issue?

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> I have the following:
> Microsoft Office 2007 (12.0.6300.5000) SP1 MSO (12.0.6213.1000)
[quoted text clipped - 36 lines]
>> >> > do
>> >> > to fix this or is Microsoft working on a fix for this issue?

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Stryker - 23 Mar 2008 17:11 GMT

1. No, the deleted items folder doesn't have a duplicate. The email I deleted
just returned to the inbox on it's own after I re-opened outlook the next day.
2. 2 people use this machine, 2 different usernames and 2 different comcast
user names, and both of us are having the same issue. We check email about
once per day.
3. I didn't think nothing of the issue until my wife stated everytime she
deleted something it returned back to the inbox and I said it's also
happening to me.

> And the deleted item doesn't show up in the Deleted Items folder then
> anymore or is it duplicated?
[quoted text clipped - 41 lines]
> >> >> > do
> >> >> > to fix this or is Microsoft working on a fix for this issue?

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Roady [MVP] - 24 Mar 2008 00:09 GMT

Do the items still show in your webbased mailbox provided by your ISP?

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> 1. No, the deleted items folder doesn't have a duplicate. The email I
> deleted
[quoted text clipped - 57 lines]
>> >> >> > do
>> >> >> > to fix this or is Microsoft working on a fix for this issue?

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