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MS Office Forum / Outlook / General MS Outlook Questions / May 2008Outlook 2007 Import/Export always falis
Hi all, I'm trying to import a Windows CSV file (My Yahoo Address book) and the Import function consistently fails. I've tried going the other way and Exporting the Contacts folder fails as well. I've tried other formats as well. I always get the "send error info to Microsoft" dialogue. This is happening on several computers. I've seen this discussed before but have never seen a definitive resolution. Is there a fix for this issue? Thanks, -- Tim.  SignatureJeff C Live Well .. Be Happy In All You Do > Hi all, > [quoted text clipped - 3 lines] > well. I always get the "send error info to Microsoft" dialogue. This is > happening on several computers. I think the issue is with Yahoo - I believe that unless you are a subscriber to their full email package, the option to import/export addresses is blocked by Yahoo. I could be wrong...... > I've seen this discussed before but have never seen a definitive > resolution. Is there a fix for this issue? > > Thanks, > -- > Tim. Exporting the CSV file from Yahoo is not an issue. This worked just fine with Outlook 2003. Also that doesn't explain the inability to export the Outlook Contacts folder to a Windows CSV file (or Excel either for that matter). This is clearly an issue with Outlook 2007. >> Hi all, >> [quoted text clipped - 17 lines] >> -- >> Tim. do you have the full suite or standalone outlook? did you try office diagnostics? Does the event viewer give a reason for the failure? It should if it wants to send the error (which you should do). SignatureDiane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: dailytips-subscribe-request@lists.outlooktips.net Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: EMO-NEWSLETTER-SUBSCRIBE-REQUEST@PEACH.EASE.LSOFT.COM ** Please include your Outlook version, Account type, and Windows Version when requesting assistance ** > Exporting the CSV file from Yahoo is not an issue. This worked just fine > with Outlook 2003. Also that doesn't explain the inability to export the [quoted text clipped - 24 lines] >>> -- >>> Tim. I am using the full suite (SP1). The Diagnostics were clean. I did send the error to Microsoft. The "Error signature" is the following: AppName: outlook.exe AppVer: 12.0.6300.5000 AppStamp:4760725d ModName: oladd.fae ModVer: 12.0.4518.1014 ModStamp:45417457 fDebug: 0 Offset: 00008c24 And this was in the Office event log: Event Type: Error Event Source: Microsoft Office 12 Sessions Event Category: None Event ID: 7001 Date: 2008/03/24 Time: 09:26:04 User: N/A Computer: PCAB408-TM Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6300.5000, Microsoft Office Version: 12.0.6215.1000. This session lasted 61 seconds with 60 seconds of active time. This session ended with a crash. -- Tim > do you have the full suite or standalone outlook? did you try office > diagnostics? Does the event viewer give a reason for the failure? It [quoted text clipped - 30 lines] >>>> -- >>>> Tim. > I am using the full suite (SP1). The Diagnostics were clean. I did send the > error to Microsoft. The "Error signature" is the following: [quoted text clipped - 78 lines] > > - Show quoted text - Were you able to resolve this issue? I am experiencing the same thing. Outlook 2007 w/exchange server. I tried several different types of exports and they all crashed. The event log records event id: 1000. LJ
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